What if you could reach out to a customer walking by your restaurant at lunch time and invite them in to sample your new summer menu item? Beacons can be powerful tools for reaching the customers who are literally right outside your front door, and getting them through your front door.
How can store managers proactively hit their sales per labor hour targets if they don’t have immediate access to timely and accurate workforce information? Attend this webinar to learn how one retailer dumped their paper time cards and moved to a fully automated workforce management solution.
For many restaurants, having a branded mobile app is fairly new and it is often underutilized or forgotten when planning traditional marketing campaigns. This can cause frustration for customers who expect mobile and online ordering, payment, loyalty programs and promotions to be a fully integrated part of a unified brand experience.
All brands deliver something.
Smart brands work to deliver an exceptional customer
experience at every customer touchpoint. Other brands
usually succeed only in delivering a wide range of
satisfaction to their customers. It’s up to you to decide
what kind of brand you’re going to be.
The diagram within this download addresses most of the top-level requirements
for a comprehensive Remote Order & Pay or Mobile Commerce
strategy. Some industry segments, e.g. pizza, may have
additional specific requirements. The diagram is presented at
a summary level. View now.
Because the reliability and responsiveness of Mobile Commerce is critical to customer satisfaction, the management system must provide real-time monitoring of every system element, order type, number of users, response times, and transaction outcomes. In addition, the Mobile Commerce solution...
You’ve built a successful QSR brand and it didn’t happen overnight. Developing the brand took many years, including continuous marketing campaigns, loyalty programs, and quality service offerings. From your first store, the brand has developed a nickel at a time....
The widespread adoption of the smartphone has triggered a growing reliance on technology to enhance or expedite daily purchasing events. The average consumer has become increasingly comfortable with eCommerce purchases. This, combined with an ever-present focus on convenience within the...
Avanti Commerce Inc. provides restaurants with a white label, fully customizable platform that enables the end customer to Remote Order & Pay directly from their smartphones, tablets or desktops, enhancing interaction with customers and providing a new, convenient way to Remote Order & Pay.
Saving time and improving efficiency is the mission of Adelo Restaurant Solutions. Intuitive graphical user interfaces, reduced staff training, better financials accountability, tighter inventory control and improved customer satisfaction all contributes to operating efficiencies and empowers entrepreneurs to increase the bottom line.
We surveyed our restaurant employers to better understand their hourly employees and hiring needs. We received over 600 responses from owners, operators and managers with locations ranging from one to 15,000. Of these employers, 30 percent have forty-nine employees or...
On average, 50%-60% of new customers don't come back. Small businesses aren't the only ones with this problem. Even reputable chains have issues. This is why a focus on customer loyalty is so crucial. Which customers are you focusing on?
Your dealers need every advantage in todays changing environment. Customers have more options and more information than ever before and they expect more. Give your dealers a powerful way to connect with customers using the digital technologies vehicle buyers already know and appreciate.
Sonic, a concept that continues to grow and build, even in years where many other retail businesses are retracting, is well-known for its roller-skating wait sta and great food. When the concept arrived on the scene in Connecticut 3 years...
Experts agree that loyalty is the most effective and highest return marketing. Loyalty marketing is more relevant
today than it has ever been. Loyalty marketing ROI is traditionally driven by
increasing visits, spend, and response to promotions
The explosion in Consumer Generated
Media over the last couple of years means
consumers reliance on word of mouth in
the decision-making process, either from
people they know or online consumers
they dont, has increased significantly
The German Autobahn welcomes many drivers and
is the world`s third longest network of high quality
highways. If you are one of the 500 million travelers
who annually visit these roads, you have surely seen
many Tank & Rast locations.
StatoilHydro is an integrated technology-based international energy company primarily focused on upstream
oil and gas operations. Ranked #70 on the Fortune 500 list StatoilHydro is the 13th largest petroleum company
in the world.
In Belgian Antwerp, Telenet Mobile has introduced
a brand new, highly innovative shopping concept.
Experience is key in the Telenet mobile store. Consumers
can make use of various types of assistance to help them
choose the right communication devices, mobile phone
plans, and accessories.
Looking to maximise its assets at the London shopping
centre, Westfields Brand Partnership Division looked for
a world class digital signage network to complement
the scale of the site and the consistently high number of
domestic and international visitors.
In 2008, KPN knew it was time to change the retail strategy in its KPN
Primafoon stores when the company found itself facing several challenges:
perceived long waiting times in the stores, a low conversion rate, low
revenues per customer and a low in-store representation of the core
customer focus group (25- to 40-years olds).
One of the most frequent questions asked by merchants today is what happens if my business is effected by a data breach. What does happen? Truthfully it varies depending on several factors which include but are not limited to the...
There are many misconceptions out there regarding PCI compliancy and online ordering websites. There is no magic bullet fix to secure an online ordering web-site from vulnerability. To protect your customers from credit card fraud and identity theft it is...
Download to see how the PeopleMatter Platform helped Mad Greens:
-Ensure 100 percent compliance with automated workflows,
-Improve candidate quality with pre-hire assessments,
-Increase visibility, consistency and efficiency and
-Streamline hiring and onboarding operations.
Most restaurants believe that 70% of their customer traffic comes through word of mouth (WOM) and 69% us social media marketing because they believe it drives word of mouth. However, restaurateurs' biggest challenge is to measure how social media buzz...
Whether you are just starting up your first pizzeria or a long time veteran of the business, now is the time to start taking advantage of the many ways that technology can help you improve your connection to your customers, your employees, and your bottom line.