Live Webinar: There's more to mobile payments than payments: engaging your customers in the age of the new mobile wallet

Date:Tue, Nov 4, 2014 | Time :02:00 PM EST | Duration:1 hour The shift to mobile payments is underway, especially now that Apple is encouraging customers to pull out their smartphones instead of their old leather wallets every time they pay. But the possibilities for brands to capitalize on the mobile wallet revolution extend far beyond payments.

Type: Webinar

Sponsor: LevelUp


Webinar: How to Use Beacons and Geofencing to Grow Your Restaurant Business

What if you could reach out to a customer walking by your restaurant at lunch time and invite them in to sample your new summer menu item? Beacons can be powerful tools for reaching the customers who are literally right outside your front door, and getting them through your front door.

Type: Webinar

Sponsor: SplickIt


Webinar: Branded Restaurant Apps - Integrating Mobile with Traditional Marketing

For many restaurants, having a branded mobile app is fairly new and it is often underutilized or forgotten when planning traditional marketing campaigns. This can cause frustration for customers who expect mobile and online ordering, payment, loyalty programs and promotions to be a fully integrated part of a unified brand experience.

Type: Webinar

Sponsor: SplickIt


Maintaining Customer Trust with Payment Security

Firehouse Subs partners with VendorSafe to help secure customer payment information.

Type: Case Study

Sponsor: Vendor Safe Technologies


Stepping Up the Cool Factor with Integrated Restaurant Technology

A unique Philadelphia eatery is serving a locally sourced, healthy menu via NEXTEP’s Foundation5 technology solution.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Benefits of an Integrated POS Technology Platform

Using a system from one provider leads to better information and integration, improving cost control.

Type: White Paper

Sponsor: NEXTEP SYSTEMS


Frequently Asked Questions about PCI Compliance

When ensuring PCI compliance, learn what pitfalls to avoid, how to get help when it’s needed and what it takes to develop a culture of security.

Type: Guide

Sponsor: Vendor Safe Technologies


InMoment Weapons Catalog

We mostly deal with these weapons on computer screens, but we’ve seen them take on all sorts of forms. However you decide to use them, our arsenal of VoC weapons give you a fighting chance in the apocalyptic, zombie-infested world of online reviews.

Type: White Paper

Sponsor: InMoment


From the Pros: 5 Companies With Loyalty Programs That Actually Work

We’ve all heard marketing strategists and brand managers wax poetic about the merits of Starbucks and Panera Bread when it comes to the loyalty game. Who’s making the biggest splash right now? Here, we take a look at five companies with their eyes on the prize.

Type: White Paper

Sponsor: FiveStars Loyalty


WiFi and Mobility in Retail Stores

Understanding how WiFi and Mobility affect a retail network

Type: White Paper

Sponsor: Vendor Safe Technologies


Targeting Small Retailers

Why Mom & Pop Locations Are at Risk and Why Cyber Thieves Focus on Them

Type: White Paper

Sponsor: Vendor Safe Technologies


Control Your Security, and PCI Will Follow

The four most vital actions to accelerate your network and credit card data security

Type: White Paper

Sponsor: Vendor Safe Technologies


Cloud Computing in a Restaurant Environment

How Restaurants Leverage New Cloud Computing Technologies to Achieve PCI Compliance

Type: White Paper

Sponsor: Vendor Safe Technologies


Boost Security in 3 Areas to Thwart Malware and Hackers

Recent electronic intrusions in some of the most well-known retailers have caused business owners around the country to question whether or not they are susceptible to cybercriminals, and what they can do to protect themselves.

Type: White Paper

Sponsor: Vendor Safe Technologies


Approved Software Does Not Equate to PCI Compliance

The four most vital actions to accelerate your network and credit card data security

Type: White Paper

Sponsor: Vendor Safe Technologies


Five PCI Security Deficiencies of Restaurants

The five major credit card brands (Visa, MasterCard, American Express, Discover and JCB), joined forces in 2004 to create the Payment Card Industry Data Security Standard (PCI DSS). Its sole purpose is to assist merchants in building a security program that meets the requirements expected by the card brands.

Type: White Paper

Sponsor: Vendor Safe Technologies


Restaurant Technology Grader

Ask the right questions and get the answers you need to make better technology decisions for your restaurant.

Type: White Paper

Sponsor: swipely


5 Easy Ways to Make Facebook Work for You

Facebook is a powerful marketing tool, and with just a few minutes a week, you can use it to create a profitable presence for your business. Here are 5 quick tips for planning, executing and tracking your Facebook activity to turn online fans into offline customers and drive growth for your business.

Type: White Paper

Sponsor: swipely


Restaurant Loyalty the Easy Way

Loyal customers are the backbone of your business. Not only do they provide a regular stream of revenue and generally out-spend newer customers, they also return more often, and serve as word-of-mouth marketers helping to build your reputation among your community.

Type: White Paper

Sponsor: swipely


Learn to Love Online Reviews

Not all guests will jump online to give you glowing reviews. But there are ways to make it more likely that a positive customer experience will become a great online review. Here are some ways to use online reviews (good or bad) to your advantage.

Type: White Paper

Sponsor: swipely


Loyalty Marketing: Simple, Powerful, Trackable

How The Plant Cafe Launched a Loyalty Program with Swipely and made more than $455,500

Type: Case Study

Sponsor: swipely


Better Restaurant Ads In Less Time

Restaurant advertisements are more important than ever before. Why? Because they can now reach customers in more places, including the Internet, mobile devices, email inboxes and their favorite print publications. But creating ads can seem overwhelming.

Type: White Paper

Sponsor: swipely


8 Astonishingly Simple Menu Tweaks that Boost Sales

The first commercial restaurants didn’t allow guests to choose what they ate, when or with whom. You simply showed up, enjoyed a family-style spread and went home full to a night free of dish duty.

Type: White Paper

Sponsor: swipely


Deliver the Ultimate Personalized Shopping Experience

Download this white paper to learn the basics of indoor locationing technologies and how they can enable you to treat your shoppers to whole new level of personalized service.

Type: White Paper

Sponsor: Motorola Solutions


Quantifying the Commitment to Your Customer Centricity

Truly customer-centric organizations seek out the technology that best allows them to listen to their customers—both individually and in aggregate.

Type: Infographic

Sponsor: InMoment


Loyalty Modeling: Mapping the Customer Experience

All brands deliver something. Smart brands work to deliver an exceptional customer experience at every customer touchpoint. Other brands usually succeed only in delivering a wide range of satisfaction to their customers. It’s up to you to decide what kind of brand you’re going to be.

Type: White Paper

Sponsor: InMoment


FourKeys of Customer-Centric Organizations

Some brands get away with taking a casual approach to their customer experience. But, unless you’re one of those imaginary organizations, you’re probably not getting away with anything.

Type: White Paper

Sponsor: InMoment


Platform Features & Functionality

The diagram within this download addresses most of the top-level requirements for a comprehensive Remote Order & Pay or Mobile Commerce strategy. Some industry segments, e.g. pizza, may have additional specific requirements. The diagram is presented at a summary level. View now.

Type: White Paper

Sponsor: Avanti Commerce Inc.


Six Critical Elements of the Mobile Commerce Process

Because the reliability and responsiveness of Mobile Commerce is critical to customer satisfaction, the management system must provide real-time monitoring of every system element, order type, number of users, response times, and transaction outcomes. In addition, the Mobile Commerce solution...

Type: White Paper

Sponsor: Avanti Commerce Inc.


Brand in the Hand

You’ve built a successful QSR brand and it didn’t happen overnight. Developing the brand took many years, including continuous marketing campaigns, loyalty programs, and quality service offerings. From your first store, the brand has developed a nickel at a time....

Type: White Paper

Sponsor: Avanti Commerce Inc.


What Do Your Customers Really Want from Mobile Commerce?

What do your customers really want from mobile commerce? Familiarity - convenience - speed - ease of use: these are the four key benefits your customers seek from your Mobile Commerce application.

Type: White Paper

Sponsor: Avanti Commerce Inc.


Is Mobile Commerce Ready for QSR?

The widespread adoption of the smartphone has triggered a growing reliance on technology to enhance or expedite daily purchasing events. The average consumer has become increasingly comfortable with eCommerce purchases. This, combined with an ever-present focus on convenience within the...

Type: White Paper

Sponsor: Avanti Commerce Inc.


Why Is Mobile Commerce So Important?

Consider the most likely, most frequent purchase occasion… perhaps you want to grab a cup of coffee on your way to work, or maybe you need a quick bite in the middle of your day between meetings.

Type: White Paper

Sponsor: Avanti Commerce Inc.


Avanti's Remote Order & Pay Platform

Avanti Commerce Inc. provides restaurants with a white label, fully customizable platform that enables the end customer to Remote Order & Pay directly from their smartphones, tablets or desktops, enhancing interaction with customers and providing a new, convenient way to Remote Order & Pay.

Type: Brochure

Sponsor: Avanti Commerce Inc.


15 Reasons Your Customers Might Be Jumping Ship

Are you noticing your small business’s foot traffic beginning to dwindle? Are you losing customers who used to be regulars? We know 15 reasons why this may be happening.

Type: White Paper

Sponsor: FiveStars Loyalty


Aldelo POS

Saving time and improving efficiency is the mission of Adelo Restaurant Solutions. Intuitive graphical user interfaces, reduced staff training, better financials accountability, tighter inventory control and improved customer satisfaction all contributes to operating efficiencies and empowers entrepreneurs to increase the bottom line.

Type: Brochure

Sponsor: Compass Point of Sale


The Why & How of Choosing the Right Restaurant Loyalty Program

Consumers increasingly use mobile devices to make dining decisions. Offering a run of the mill paper loyalty program won’t cut it anymore.

Type: White Paper

Sponsor: FiveStars Loyalty


Counter Intelligence: The Snagajob Industry Hiring Report | Q4 2013

More applications are coming in and younger job seekers are getting back on the hunt. What does this mean for you?

Type: Infographic

Sponsor: Snagajob


Infographic: Employer Restaurant Survey

We surveyed our restaurant employers to better understand their hourly employees and hiring needs. We received over 600 responses from owners, operators and managers with locations ranging from one to 15,000. Of these employers, 30 percent have forty-nine employees or...

Type: Infographic

Sponsor: Snagajob


MP60S: 1080p Sound Bar Demonstration Player

The MP60S provides the absolute lowest cost solution while driving immersive 1080p video and Digital audio for a very high quality Sound Bar Demonstration Kiosk.

Type: Brochure

Sponsor: CE Labs / Cable Electronics


The Ultimate Guide to Customer Loyalty Success

On average, 50%-60% of new customers don't come back. Small businesses aren't the only ones with this problem. Even reputable chains have issues. This is why a focus on customer loyalty is so crucial. Which customers are you focusing on?

Type: Guide

Sponsor: FiveStars Loyalty


Infographic - The Mobile Life

With Apple breaking records and selling over 9 million new iPhones this weekend, there continues to be no doubt that smartphones play an important role in our live

Type: Infographic

Sponsor: SplickIt


Case Study: Sonic Gets Operations Rolling

Sonic, a concept that continues to grow and build, even in years where many other retail businesses are retracting, is well-known for its roller-skating wait sta and great food. When the concept arrived on the scene in Connecticut 3 years...

Type: Case Study

Sponsor: Red Book Connect


5 Customer Loyalty Program Upgrades You Can Implement Today

Turn one-off customers into valuable repeat purchasers beyond the typical "buy 5 get one free."

Type: White Paper

Sponsor: FiveStars Loyalty


Email is Dead: A Simple Guide to Text Message Marketing

Experts agree that loyalty is the most effective and highest return marketing. Loyalty marketing is more relevant today than it has ever been. Loyalty marketing ROI is traditionally driven by increasing visits, spend, and response to promotions

Type: White Paper

Sponsor: FiveStars Loyalty


5 Reasons You Should Be Obsessing Over Customer Loyalty

Stop focusing on getting new customers and realize your existing customers are the ones keeping you in business.

Type: White Paper

Sponsor: FiveStars Loyalty


6 Questions to Ask When Creating a Small Business Marketing Plan

When creating a marketing plan, proper planning is absolutely, 100% essential in order for your promotional campaigns to succeed.

Type: White Paper

Sponsor: FiveStars Loyalty


8 Ways to Keep Your Best Customers Happy and Spending More Money

Let's make sure that those VIP customers, who drive the majority of your revenue, keep coming back and are spending more money at your small business.

Type: White Paper

Sponsor: FiveStars Loyalty


Infographic: What is Your Current Marketing Focus?

Surprising facts about customer loyalty marketing and your small business—you may be leaving revenue on the table.

Type: Infographic

Sponsor: FiveStars Loyalty


10 Ways to Drive Word of Mouth.

The explosion in Consumer Generated Media over the last couple of years means consumers’ reliance on word of mouth in the decision-making process, either from people they know or online consumers they don’t, has increased significantly

Type: White Paper

Sponsor: FiveStars Loyalty



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