15 Reasons Your Customers Might Be Jumping Ship

Are you noticing your small business’s foot traffic beginning to dwindle? Are you losing customers who used to be regulars? We know 15 reasons why this may be happening.

Type: White Paper

Sponsor: FiveStars Loyalty


Zankou Chicken Uses Paging Systems to Improve Speed of Service

Zankou Chicken is a mediterranean fast casual concept that began as a small family-owned business on a street corner in Lebanon in 1962. The restaurant serves healthy foods using high-quality proteins and locally sourced produce, and are known throughout Southern California for their family recipes.

Type: Case Study

Sponsor: Long Range Systems


Cradlepoint Solution Allows Retail Jewelry Store to Open, Saving $50,000

PANDORA, an international jewelry retailer, was almost delayed opening one of its unique concept stores in Lancaster, PA because of an ISP strike. However, its outsourced IT expert, eMazzanti Technologies, packaged a technology solution that allowed the store to open on time.

Type: Case Study

Sponsor: Cradlepoint


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FCES2015: Going mobile no longer ‘if’ or ‘when’ but ‘now’ for the restaurant industry

Mobile is the most effective way to serve the millennial segment.

Competition for talent among hot trends for employers in 2015

The upswing in the economy means competition for talent will heat up in 2015. That means employers need to up their game when it comes to attracting and retaining the best team members.

Four reasons digital screens are more than menu boards

Engaging digital signage can be a key differentiator in the customer experience by educating guests about menu items, driving craving, reducing perceived wait times, and more.

The leadership of Ray Kroc to drive catering sales

I have been reading a lot about Ray Kroc these days. As I dig deeper into his story, I become more fascinated with his meticulous attention to detail.

Order entry should be frontline when it comes to catering

The order-entry experience may be the single most important component of the catering order-to-cash cycle. It is the first point of contact to your catering channel, and this is where the customer experiences the catering service standards for your brand.

Is your remote access PCI compliant?

When the PCI standard talks about remote access, it is referring to connecting to a computer when you are on another network. A typical example would be if you were at home, and you connected to your back-office server to...

What's next: Tablet technology replacing print menus

Marketing components are attractive to operators in their push to upsell.

Webinar: Pinpointing the metrics that matter in growing sales

Market Force-sponsored event highlights key factor in McDonald's dramatic turnaround.

Four options for menu labeling

For weeks I have wanted to write this blog; the one that lets you know options and choices for finally getting menu nutritional information on your menu/from your recipes and where to turn. Certainly, I will miss some of the...

Ten technologies that make for better business

These wide-ranging solutions tackle issues both timeless and trendy.   

Ten technologies that make for better business

These wide-ranging solutions tackle issues both timeless and trendy.   

Newsletters, intranet keep franchisees up to speed

How a variety of communication tools can connect brands to their outposts.

NRA to showcase top industry trends

Building, kitchen design and more create exhibit hall of more than 2,100 booths.

NRA Show Blows into Windy City

Hotel-Motel Show offers trends, insights and more.

Fast casuals go decaf on music kiosks

A casualty of the iPod revolution, download stations are fighting for their right to party.

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Software technology, systems, and applications on Fast Casual.

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