There’s more to mobile payments than payments: Engaging Your Customers in the Age of the New Mobile Wallet

The shift to mobile payments is underway, especially now that Apple is encouraging customers to pull out their smartphones instead of their old leather wallets every time they pay. But the possibilities for brands to capitalize on the mobile wallet revolution extend far beyond payments.

FEATURES


Four reasons digital screens are more than menu boards

Engaging digital signage can be a key differentiator in the customer experience by educating guests about menu items, driving craving, reducing perceived wait times, and more.

The leadership of Ray Kroc to drive catering sales

I have been reading a lot about Ray Kroc these days. As I dig deeper into his story, I become more fascinated with his meticulous attention to detail.

Order entry should be frontline when it comes to catering

The order-entry experience may be the single most important component of the catering order-to-cash cycle. It is the first point of contact to your catering channel, and this is where the customer experiences the catering service standards for your brand.

Is your remote access PCI compliant?

When the PCI standard talks about remote access, it is referring to connecting to a computer when you are on another network. A typical example would be if you were at home, and you connected to your back-office server to...

What's next: Tablet technology replacing print menus

Marketing components are attractive to operators in their push to upsell.

Webinar: Pinpointing the metrics that matter in growing sales

Market Force-sponsored event highlights key factor in McDonald's dramatic turnaround.

Four options for menu labeling

For weeks I have wanted to write this blog; the one that lets you know options and choices for finally getting menu nutritional information on your menu/from your recipes and where to turn. Certainly, I will miss some of the...

Ten technologies that make for better business

These wide-ranging solutions tackle issues both timeless and trendy.   

Ten technologies that make for better business

These wide-ranging solutions tackle issues both timeless and trendy.   

Newsletters, intranet keep franchisees up to speed

How a variety of communication tools can connect brands to their outposts.

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NEWS


Heartland acquires XPIENT Solutions

XPIENT offers integrated cloud-based human resources, staffing and scheduling, food cost control and inventory and supply management solutions.

Casio teams up with MicroSale for Android POS app

Casio America Inc. recently announced its partnership with MicroSale to create TabPOS, an app for its Android-based POS systems.

Wix.com acquires OpenRest

OpenRest's integration into the Wix platform will enable restaurant owners to take orders directly from their Wix websites and native mobile apps.

TouchBistro, Merchant Warehouse team up for mobile payments

TouchBistro will use Merchant Warehouse's Genius Customer Engagement Platform to process payments made via the TouchBistro POS solution.

ReadyTouch names new VP Sales & Marketing

Palo Alto, California software company ReadyTouch announced the appointment of Debbie Richards Novograd as vice president of Sales and Marketing.

Venuelabs launches free social listening tool for small businesses

AboutLocal lets small retailers listen to and engage with their customers in real time across hundreds of disparate online channels.

Red Book Connects launches HotSchedules iPad app

New app takes advantage of iPad's larger screen to enhance viewing options, data display.

Farmers Restaurants tap Agilysys Workforce Management

The four-unit chain will use WMx for scheduling, labor forecasting, hiring and more.

ShopKeep adds new features to POS offerings

ShopKeep announced today the addition of new features added to its cloud-based point-of-sale software. The Check Management feature allows merchants to hold tabs open for customers throughout a shift and let them pay for their transaction when they are ready....

Paytronix adds four POS integrations to its rewards platform

Paytronix Systems Inc. announced that it has expanded its rewards platform with integrations to four additional POS systems, including Par Pixel Point, Digital Dining, tablet-based NorthStar, and the new VeriFone Evolution VX520 terminal.

Culinary Software Services releases new version of ChefTec software

Culinary Software Services recently announced the release of ChefTec xt3 software. New features include additional functions, improved performance and updated user interface. According to a news release, the updated software has the ability to identify gluten-free recipes.

MAD Greens adds MonkeyMedia Software's catering platform

MonkeyMedia Software, a provider of complete catering solutions for multi-unit restaurant operators, has announced a partnership with Denver-based MAD Greens Inspired Eats to grow the concept's revenue base through catering sales. MAD Greens will deploy MonkeyMedia Software's Get Catering and...

Panda Restaurant Group deploys Ascend Software solutions

Panda Restaurant Group Inc. has selected and deployed several of Ascend Software's solutions for business process improvement, as well as to automate its accounts payable invoice processing. Ascend Software's SmartTouch A/P Imaging and WorkFlow solution streamlines Panda Restaurant Group's accounts...

MonkeyMedia Software promotes Mo Asgari to president

MonkeyMedia Software, a provider of catering solutions for multi-unit restaurant operators, has announced an organizational change designed to facilitate continued growth and customer service while driving key strategic initiatives. Mo Asgari, former COO and director of Technology, has been promoted...

ParTech's new POS Software platform aims to simplify operations

ParTech Inc. (PAR) today announced the availability of its latest release of PAR EverServ PixelPoint V11 POS software, which includes 38 new features and enhancements to help restaurant operators increase efficiency.

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