SAVOR...Chicago Streamlines Convention Cafe with Self-service

Self-order kiosks from NEXTEP SYSTEMS help ensure that visitors to North America's busiest convention center don't have to wait in line.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Self-Order Kiosks for an Old-World Market

An Italian market and deli serves customers more efficiently with a modern technology solution from NEXTEP SYSTEMS.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Banking on Self-Order Kiosks

Self-order kiosks from NEXTEP SYSTEMS help a major financial institution manage its corporate foodservice program, keeping its employees happy and productive.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Stepping Up the Cool Factor with Integrated Restaurant Technology

A unique Philadelphia eatery is serving a locally sourced, healthy menu via NEXTEP’s Foundation5 technology solution.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Kiosks: End of the (Deli) Line

A family-owned grocery store chain is helping to enhance its reputation for exceptional service through the use of deli self-order kiosks.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Adding Customer-Facing Touchpoints with Kiosks

An innovative restaurant concept incorporates kiosks into its efforts to connect with customers.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Kiosks Increase Efficiency of Dining on College Campuses

How Sodexo and NEXTEP SYSTEMS partnered to create a reliable and flexible restaurant solution.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Self-order Kiosks Help Boost Food Sales at MinitMart

Foodservice sales at Nittany MinitMart have risen nearly 10 percent since the company deployed NEXTEP's self-order kiosks.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Culinary Academy Gets Boost with Kiosk Deployment

NEXTEP SYSTEMS' self-order kiosk at the Culinary Institute of America increases ordering efficiency and shows students the future of restaurant technology.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Boar's Head Deli Makes the Most of Self-Order Kiosks

Technology from NEXTEP SYSTEMS helps one restaurant increase ticket averages.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Check-In Technology Wins Big for Hard Rock Hotel Biloxi

Kiosks from NEXTEP SYSTEMS use features such as texting to speed check-in and provide upgrades at the Hard Rock Hotel and Casino Biloxi.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Self-service makes crowded counter lines a thing of the past

Nino Salvaggio International Marketplace, a grocery chain focused on produce and specialty products and services, wanted to give deli customers faster, more efficient service.“We were looking for a way to use this technology for delis in an effort to speed up the order fulfillment process,” said Ryan McWhirter, IT manager for Nino Salvaggio.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Bringing civilization to the airport

With an interactive ordering system developed in partnership with NEXTEP SYSTEMS, airline travelers now have a good reason to arrive early.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Self-service payments speed lines at Miss. casino

With a self-service split-tender application developed by NEXTEP, IP Casino Resort Spa improved patron experience, cut expenses and reduced wait times for patrons at the food and beverage line.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


Self Service POS: Do Diners Really Want It?

Ready to trade your servers for tabletop tablets? Not so fast suggests a recent study.

Type: Brochure

Sponsor: Panasonic FS


Jason's Deli Table Tracker Case Study

Table Tracker is a table location system that helps fast-casual restaurants identify where guests are sitting. Instead of number cards, guest are given wireless Trackers that send the guest’s location to a kitchen display, effectively eliminating the need for food runners to search for guests.

Type: Case Study

Sponsor: Long Range Systems


Alondra Hot Wings | On Cue for Restaurants

The Challenge- Alondra Hot Wings shared the same challenges as any busy restaurant: How to efficiently manage the flow of customers through a busy waiting area while seating guests in a timely fashion.

Type: Case Study

Sponsor: Long Range Systems


Alondra Hot Wings | Check Point Survey Case Study

The Challenge- Before converting to Check Point Surveys, Alondra Hot Wings used comment cards to process customer feedback. Owner noticed that many guests did not use the comment cards. “Some customers told us they didn’t trust comment cards because they thought the server might not turn in negative comments,” Kazarian (owner) explained.

Type: Case Study

Sponsor: Long Range Systems


Pizza Ranch | Table Tacker Case Study

The Challenge - When guests order a custom pizza or non-buffet menu item at Pizza Ranch, it has to be delivered to their table in time for them to enjoy it with their buffet items. Pizza Ranch was using number cards at the tables to direct food runners to where to deliver these orders.

Type: Case Study

Sponsor: Long Range Systems


The Restaurant of the Future: How Technology will Transfrom the Guest Experience

Technology is no longer a novelty in the food service industry. It’s the key to survival and success. According to the recently released National Restaurant Association report “Restaurant Industry 2020: A Snapshot of the Future."

Type: White Paper

Sponsor: Long Range Systems


The Power of Instant Customer Feedback

If there’s one unavoidable reality in any customer-oriented business, it’s this: No matter how good you are, you won’t make everyone happy all the time.

Type: White Paper

Sponsor: Long Range Systems


Managing the Front Ebook

Front-door management is key to maximizing the rush. That’s one reason front-door management – the process of managing the guests stacked up at the front during peak times and helping them get seated quickly – is so important.

Type: White Paper

Sponsor: Long Range Systems


The Millennial Mindset: How a Generation is Reshaping Hospitality

America’s Millennial Generation, the roughly 80-100 million people between the ages of 17 and about 35, might be one of the most misunderstood groups by service-oriented businesses.

Type: White Paper

Sponsor: Long Range Systems


2014 Speed of Service Report

In this report, we dive into data from the Restaurant Social Media Index, providing research that connects the dots between consumer behavior and sentiment in relation to multi-unit operators and speed of service.

Type: White Paper

Sponsor: Long Range Systems


Beer Selector Touchscreen Kiosk

Need a better way to communicate all your beer offerings to patrons? Visual Impressions has created a beer selector touchscreen kiosk, creating an interactive experience for your customers! Don’t overwhelm guests with a thick menu - allow them to search information on their own and try more beers.

Type: White Paper

Sponsor: Visual Impressions


Customer Experience Technology Buyer's Guide 2012

Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyer’s Guide will help you find the right partners to implement the latest solutions in your business. From the publishers...

Type: Special Report

Sponsor: Reflect Systems


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