Self Service POS: Do Diners Really Want It?

Ready to trade your servers for tabletop tablets? Not so fast suggests a recent study.


Check out Panera To You

The store layout is dominated by ordering, order pick-up and wait-area seating.

McDonald’s automated cashier: Will it win with millennials?

Using self-service kiosks will provide the chain with customer data to enable more personal engagement and purchasing suggestions.

Tableside POS is a game changer

Higher sales, fewer servers, faster table turns, and happier, more loyal customers – Tableside Point-of-Sale offers all this and more. I foresee that it is going to profoundly change the customer experience for the better. Make POS mobile Typically, a server spends less than 20 percent of his time interacting with customers.

SmartMenu offers diners customized meals based on dietary needs

Restaurant operators are pleased with the efficiency, customer response and ROI.

NRA 2011: nClosure and the iPad as kiosk

nClosure spokesman Dan McCain and Poslavu's Travis Kellerman discuss the challenges and benefits of employing iPads as self-service devices.

NRA to showcase top industry trends

Building, kitchen design and more create exhibit hall of more than 2,100 booths.

Fast casuals opt for interaction

Self-service technology finds little support from fast-casual operators.

FS/Tec, NAFEM to hold co-located event

Foodservice technology and equipment come together Oct. 10-13 in Atlanta.

NRA Show Blows into Windy City

Hotel-Motel Show offers trends, insights and more.

Minimum wage, maximum impact

With the Senate passing its own version of a bill to increase minimum wage, where the issue will land is anybody's guess.

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NEXTEP brings self-order kiosks to Chicago cafe

In a recent case study by food technology provider Nextep Systems, the company outlined the challenged it faced in working with SAVOR…Chicago to accommodate a large number of guests on a budget at Chicago's McCormick Place Convention Center.

Pantry smart vending to expand to schools, restaurants

Smart vending machine company Pantry raised $1.3 million to roll out more of its healthy snack machines.

Orange Leaf adds self-serve smoothies

Orange Leaf recently announced the addition of self-serve smoothies to its menu. “Orange Leaf’s product development team strives to introduce new flavors and products that delight our customers and give them a fun experience,” CEO Reese Travis said in a...

Starbucks debuts at Disney World with ‘distinctive’ design

Starbucks recently opened its first company-owned store at Walt Disney World Resort in Orlando, Florida. According to the company’s blog, the new store features a distinctive design headed by Senior Designer David Daniels. “My imagination runs wild, and as I draw I think about how somebody might meet the girl of their dreams there.

Vivonet kiosk offers self-order solution for restaurants

Vivonet Acquisitions Ltd. announced the addition of a consumer self-ordering solution to its cloud POS product line.

Peterson Foods purchasing Otter's Chicken

Peterson Foods, owner of Otter's Chicken in Marietta's The Avenue — West Cobb, has purchased the Otter's Chicken Tenders Restaurant Concept from the restaurant's founding group and parent company. The asset purchase agreement also terminates the existing franchise agreement between...

Seattle's Best Coffee, Coinstar partner for major self-serve kiosk rollout

Coinstar Inc. and Seattle's Best Coffee, part of Starbucks Corporation, have announced an exclusive agreement to roll out Coinstar's new Rubi coffee kiosk in the grocery, drug and mass-merchant retail channels featuring Seattle's Best Coffee beverages. The kiosks will begin...

NEXTEP launches self-service platform for foodservice industry

NEXTEP Systems, a provider of customer self-service ordering technology, has launched its Foundation5 foodservice technology platform. Foundation5 provides foodservice operators with a single vendor solution for operating high-volume restaurant concepts, the company said. Historically, restaurants only required cash registers or...

CherryBerry inks 35-unit deal

At least 35 CherryBerry Self-Serve Yogurt Bars will soon be open in Nebraska. Beautiful Brands International (BBI) announced today the signing of a Master Franchise agreement with Gamfield Investment Group LLC to open the bars. "This deal represents a monumental...

bd’s Mongolian Grill’s iPhone App puts guests in control of meals

bd's Mongolian Grill, a concept that allows guests to create their own stir-fry meals, is now bringing that experience to the iPhone, iTouch or iPad with the "GoMongo" app. The app's Create-A-Bowl option allows customers to create their meals before...

MobileBytes launches White Label program for restaurants

Phoenix-based technology firm, MobileBytes LLC is trying to make it easier and more affordable for restaurants to reach their customer base with the launch of its White Label program. The technology offers restaurants a branded, customized app with extensive marketing...

NEXTEP adds iPad Ordering to portfolio

Troy, Mich.-based NEXTEP Systems, a provider of customer self-order technology, has added iPad Ordering to its automated ordering portfolio. NEXTEP iPad Ordering provides restaurants, deli operators and other high-volume venues two new cost effective options: Self Order iPad kiosks and...

FreshBerry to open first self-serve location

Beautiful Brands International (BBI) will soon open the first self-serve FreshBerry Frozen Yogurt Café in the FreshBerry franchise system. The new store will be located in Fremont, Calif. “Our new self serve concept will be a huge part of our business strategy going forward.

New tech solutions to debut at NRA Show 2010

A number of technology providers will debut new solutions at this weekend's National Restaurant Association Restaurant, Hotel-Motel Show, May 22 through May 25 at McCormick Place in Chicago.   New solutions include:   ParTech Inc.

New tech solutions to debut at NRA Show 2010

A number of technology providers will debut new solutions at this weekend's National Restaurant Association Restaurant, Hotel-Motel Show, May 22 through May 25 at McCormick Place in Chicago.   New solutions include:   ParTech Inc.

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Self Service systems, cases, and opportunities on Fast Casual.