East Hampton Sandwich Company adding 7 Texas locations

The 2-year-old chain hopes to triple its footprint in the next two years.


Putting customers in the driver's seat: Which Wich adds drive-thru

Driven by a desire to serve his customers, franchisee adds drive-thru to his fast casual sandwich restaurant.

Schlotzsky's cracks top five in app store restaurant category

Loyalty app is the centerpiece of Schlotzsky's effort to connect with Millennials.

Capriotti's CEO: Franchising an attractive option for those burned in the Great Recession

Morris' passion for Capriotti's food and proven concept took him from franchisee to top exec.

Bread carriers help operators stand out in the crowded sandwich space

Away-from-home sandwich purchases are up because of consumer demand for lower prices, more variety, fresher and healthier items and flexible portions.

Jimmy John's founder a case study in risk-reward

Jimmy John Liautaud offers some advice for franchising during NRA Show panel.

McAlister's Deli unveils new look

The chain's new store design includes a tea bar and has been unveiled at two new locations.

Fast Casual releases 2012 Top 100 Movers & Shakers

The Fast Casual Top 100 Movers & Shakers ranks the top concepts, people, technology, menu and innovation trends that impacted the segment in 2011.

Spicy Pickle growth prospects sweeten for 2011

No longer sour, the chain will open a new prototype location this month.

Thanks, Tyler

As Firehouse Subs continues to grow (407 restaurants and counting), it is imperative that my HQ team assists our franchisees in their efforts to establish and improve upon the “Firehouse culture” that makes us so successful. With that in mind,...

Opinion: Great expectations in customer service

Penn Station president Craig Dunway discusses the issues that make customer service a win or lose proposition.

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Potbelly sets sights on North Carolina

The region has been targeted for expansion because of its strong mix of attractive residential and growing business communities, according to a company press release.

Jimmy John's customers file class action suit over data breach

Plaintiffs are seeking unspecified damages and free credit fraud monitoring for three years.

Lee's Sandwiches plants its flag in Oregon

The latest Lee's Sandwiches has a full bread baking equipment line and the capacity to serve additional stores when they open.

Potbelly breaking into Nebraska

Potbelly Sandwich Shop announced its first unit in Nebraska will open in November.

McAlister's Deli returns seasonal favorites

Turkey Cranberry Griller and Salad available through December 28.

Capriotti's Sandwich Shop opens flagship unit in Vegas area

The flagship store is the Nevada-based chain's 33rd unit in the Las Vegas area.

Caplansky's Delicatessen opens two units in Toronto airport

The deli is located in Terminal 3 and a second location, Caplansky's Snack Bar, will open later this year in Terminal 1.

The New Miami Subs Grill announces franchise partner

The New Miami Subs Grill announced the addition of Primos Group LLC as a new franchise group to open three Miami-area locations. All of the planned locations to be opened by Primos Group will be open 24 hours, feature breakfast...

Breakfast sandwich offerings on the rise

According to market research firm Technomic, breakfast sandwich appearances on chain restaurant menus increased 8.1 percent during the early part of the year as compared to last year. Technomic's MenuMonitor service pulled this data from the menus of the top...

Foodservice research firm finds sandwich concepts are popular

Sandleman & Associates, a California-based foodservice consumer research firm, has named its 2012 "Fast-Food Awards of Excellence" winners. According to the firm's research, fast casual brands ranked high among the best rated and fastest growing concepts. The 2012 Top 10...

Panera emerges as consumers' favorite sandwich chain

Panera Bread topped the list of Americans' favorite sandwich chains, according to a national study from customer intelligence solution provider Market Force. Panera was voted No.

Quiznos names president of international business to grow brand

Quiznos today announced the appointment of Kenneth Cutshaw as the company's new president of International. Cutshaw most recently served as executive vice president and chief legal officer of Cajun Operating Company based in Atlanta, where he was responsible for the...

Jersey Mike's named Official Sandwich of All American Games

Jersey Mike's Subs and All American Games, a premier youth sports marketing and management company, have announced a multiplatform partnership that makes Jersey Mike's an official partner and "Official Sandwich" of All American Games' properties, including the U.S. Army All-American...

Quiznos continues Latin America expansion

With the opening of its fifth Quiznos Sub restaurant in the Dominican Republic, QSR International continues its aggressive expansion into Latin America and the Caribbean, where it now has 124 total restaurants operating in 14 countries. The Dominican Republic restaurant opened on Aug.

Charley's Grilled Subs ready for South Korea debut

Charley's Grilled Subs is continuing its global expansion with its newest location in South Korea set to open on Sept. 14.

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