With guest frequency below where he wants it to be, Fazoli's CEO Carl Howard asked his customers what it would take to get them in the door more often. The result is a revamped menu and service that looks more like casual dining than fast casual.
Tour prospective sites in order from worst to best, which will allow you to become more confident, ask better questions and be more in control of the leasing process.
Marriott transformed its Courtyard food and beverage offerings away from the traditional buffet into a new fast casual format, resulting in a 27-percent jump in guests' intent to recommend and return.
Engaging digital signage can be a key differentiator in the customer experience by educating guests about menu items, driving craving, reducing perceived wait times, and more.
Leading restaurant brands are growing their top line with off-premise sales while shrinking real estate costs – resulting in better revenue per square foot and profitability.
Getting boots on the ground to narrow down an ideal location is important.
Bo's Steak & Grill features a backyard barbecue theme, with country music, denim and red solo cups.
The store layout is dominated by ordering, order pick-up and wait-area seating.
For all it endures, a counter has to be tough, but durability often comes at a cost.
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Starbucks recently opened its first company-owned store at Walt Disney World Resort in Orlando, Fla. According to the company’s blog, the new store features a distinctive design headed by Senior Designer David Daniels.
Starbucks opened in Disneyland in Anaheim, Calif., in March.
HMSHost has signed an agreement with Westfield to bring four new restaurants to Los Angeles International Airport's Terminal 6.
According to a news release, the first restaurants are scheduled to open in June of 2015, with the last being completed in May 2016.
The name change is the first step in a three-step process that will include revamping the décor in four existing Houston-area units and developing new markets.
The Chengdu Taikoo Li store features Sichuan-inspired tiles, silk artwork by local craftsmen, and a warm wood tone interior similar to the materials used in the recent refurbishment of the nearby historic Daci Temple.
Indiana-based Feast BBQ is jumping the Ohio River to open a second location in Louisville, Kentucky.
The remodeled 6,430-square-foot space is located at 40 Geoffrey Drive in Newark.
The location at the Palm Beach Outlets is located on the east side of the shopping center in front of the New York & Company Outlet.
The new restaurant represents Concessions International's second Genghis location and the franchise's second Dallas airport location.
Buffalo's Express brings chicken wings with 13 different sauces to the combined location's better burger-based menu.
The three new restaurants, operated by airport concessionaire Mission Yogurt, will operate in Terminal A.
According to a new report on the state of the American consumer released today by the National Restaurant Association, although a majority of American consumers are still concerned about the economy and holding back on spending, there are signs that...
The 3,600-square-foot location accommodates 100 guests, with seating for 20 on a covered patio.
The National Restaurant Association has published its newest edition of its Consumer Spending in Restaurants report. The report was last published in 2009 and analyzes spending on food away from home by demographic.
“Looking at demographics is extremely important for restaurant operators.
The New York-based salad chain has 19 locations in New York, New Jersey, Hong Kong and the UAE, with more planned to open in New York and Dubai.
Paul Hibler, founder of Pitfire Artisan Pizza and the American Gonzo Food Corporation restaurants, has announced that Pitfire's eighth location will open in Pasadena, California, in early December. Also in Pasadena, Hibler will introduce Superba Snacks & Coffee in February...
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In addition design changes, the new prototype introduces breakfast service, a to-go and online ordering pick-up window, a catering area and inclusion of the mobile app.