Squadle and Triton Partnership Provides Easy Access to Essential Data for Restaurants

Retail and restaurant managers will see clear benefits to the simplification of data access.

Type: Case Study

Sponsor: Triton


The 3 Most Important Pieces of Equipment in Fast Casual Pizza

Although fresh, quality ingredients are an essential part of a successful fast casual pizzeria, here's the secret recipe for success.

Type: White Paper

Sponsor: Uncle Maddio's Pizza Joint


Using Analytics to Get the Most Out of Digital Signage

Digital signage offers a great deal of promise, but how do you know if it's delivering?

Type: White Paper

Sponsor: Scala, Inc.


SAVOR...Chicago Streamlines Convention Cafe with Self-service

Self-order kiosks from NEXTEP SYSTEMS help ensure that visitors to North America's busiest convention center don't have to wait in line.

Type: Case Study

Sponsor: NEXTEP SYSTEMS


The Business Case for Electronic Payroll Distribution

A benefit offering savings for both the employer and employee is rare. Electronic payroll distribution is one of those benefits.

Type: White Paper

Sponsor: First Data


Three Ways Hiring Technology Can Streamline Your Process

One of the hardest parts of owning a business is finding, and keeping, good employees. Incorporating hiring technology can help simplify this process.

Type: White Paper

Sponsor: Snagajob


Profitable Restaurants Turn More Tables

For fast casual operators, simplifying the process of delivering food can lead to happier customers and increased profits.

Type: Guide

Sponsor: Long Range Systems


Three Ways a POS System Can Maximize Restaurant Profits

Better control of labor and food costs, as well as increased upselling and improved loyalty programs, help restaurants stand out in a crowded marketplace.

Type: White Paper

Sponsor: SpeedLine Solutions


Employee Verification Software Minimizes Liability for Restaurants

Background checks, I-9 verifications and work opportunity tax credits all can be performed using software, streamlining the hiring process and ensuring regulatory compliance.

Type: White Paper

Sponsor: WyckWyre


Four Considerations When Choosing a Restaurant POS System

When partnering with a technology provider, it's important to ask about integration, support and more.

Type: White Paper

Sponsor: PizzaMarketplace.com


2011 FCES: CEO Roundtable

In this session from the 2011 Fast Casual Executive Summit, attendees heard from operators large and small about the ways they are growing sales, integrating creative marketing techniques and (re)shaping the industry. It’s about who you know and what they know, and the strategies each one has put in place to drive growth and sales success.

Type: Presentation

Sponsor: Fast Casual Executive Summit


2011 FCES: What’s Next For Fast Casual And How To Navigate The Changing Landscape

In the 2011 Fast Casual Executive Summit opening keynote, Suzy Badaracco, toxicologist, chef, dietician and founder of Culinary Tides, discusses the latest in menu and flavor trends covering health, consumers and legislation, and how operators can respond to each.

Type: Presentation

Sponsor: Fast Casual Executive Summit


2011 FCES: Farm to Fork: Bridging the Sustainability Gap

Consumer interest in sustainability has increased over the past several years; however, a disconnect between the consumer and the menu. In this presentation from the 2011 Fast Casual Executive Summit, the panel looked to bridge the gap between menu items...

Type: Presentation

Sponsor: Fast Casual Executive Summit


2011 FCES: Moving Targets: Workforce Engagement in a Mobile World

Whether you're dealing with Baby Boomers, Generation X or Generation Y, the fast casual workforce is as diverse as ever, and so is how they access information. In today's mobile environment, clear and concise communication is key to the engagement...

Type: Presentation

Sponsor: Fast Casual Executive Summit


2011 FCES: Reputation Management: Executive’s Guide to Crisis Management

Chipotle, Jimmy John's and Taco Bell. No one is exempt from positive or negative PR. This 2011 Fast Casual Executive Summit session reviewed real-world case studies of public relations strategies that have hit the mark or gone dead in the...

Type: Presentation

Sponsor: Fast Casual Executive Summit


Integrating POS Systems with Mobile Payments

Implementing a mobile payments solution doesn't have to be expensive. In this free guide, learn best practices for integrating mobile payments, how to calculate ROI and understand PCI requirements.

Type: Guide

Sponsor: Leapfrog POS


Purchasing the Right POS System

This all-new guide will help you make the right decision when buying or upgrading a POS system.

Type: Guide

Sponsor: Granbury Restaurant Solutions


2009 Fast Casual Restaurant Top 100 Movers & Shakers

As for most industry watchers, culminating the very best of the breed in a fast-growing segment is often a difficult task. With more than 600 fast casual concepts in the $580 billion restaurant industry, paring the list down to just...

Type: Guide

Sponsor: FastCasual.com


Webinar: Turning Servers into Sellers - Increase Sales and Profits with Salesmanship Training

An effective salesmanship training program can help offset declining customer counts and sales. Suggestive selling, add-on selling and up-selling of high profit menu items can add 5% to 10% to your check average.

Type: Webinar

Sponsor: North America Pizza & Ice Cream Show


Executive Summit Keynote Presentation (Slides)

Fast Casual Executive Summit Keynote Address. Download the slides from presentations given by: Paul Barron, Publisher and Founder FastCasual.com/ Dean Lindsay, Professional Speaker and Author The Progress Agents at the Fast Casual Executive Summit 2009.

Type: Presentation

Sponsor: Fast Casual Executive Summit


Learning the New Financial Business Model (Slides)

Industry leaders share ways to capitalize on financial business models. Download the slides from presentations given by: Louis J. Basile Jr., Wildflower Bread Company/ Jim Greco, Bruegger's Enterprises, Inc./ Larry Reinstein, Fresh City at the Fast Casual Executive Summit 2009.

Type: Presentation

Sponsor: Fast Casual Executive Summit


Employee Screening: Finding the Right Employees

Having good employees makes the difference between a good business and great business, but the employee-selection process can be loaded with challenges. This special report, sponsored by College Station, Texas-based iiX Employment Screening Services, will highlight the services available for hiring and retaining quality employees.

Type: Special Report

Sponsor: iiX Employment Screening Services


Infographic: The Future of Tipping

Tipping continues to be an aspect of the restaurant industry worth around $40 billion a year**. However, in the last few years, there have been surprising changes in tipping trends in fast casual dining and casual dining restaurants. We surveyed workers to get their opinions on the future of tipping.

Type: Infographic

Sponsor: Snagajob


Jason's Deli Table Tracker Case Study

Table Tracker is a table location system that helps fast-casual restaurants identify where guests are sitting. Instead of number cards, guest are given wireless Trackers that send the guest’s location to a kitchen display, effectively eliminating the need for food runners to search for guests.

Type: Case Study

Sponsor: Long Range Systems


Alondra Hot Wings | On Cue for Restaurants

The Challenge- Alondra Hot Wings shared the same challenges as any busy restaurant: How to efficiently manage the flow of customers through a busy waiting area while seating guests in a timely fashion.

Type: Case Study

Sponsor: Long Range Systems


Alondra Hot Wings | Check Point Survey Case Study

The Challenge- Before converting to Check Point Surveys, Alondra Hot Wings used comment cards to process customer feedback. Owner noticed that many guests did not use the comment cards. “Some customers told us they didn’t trust comment cards because they thought the server might not turn in negative comments,” Kazarian (owner) explained.

Type: Case Study

Sponsor: Long Range Systems


Pizza Ranch | Table Tacker Case Study

The Challenge - When guests order a custom pizza or non-buffet menu item at Pizza Ranch, it has to be delivered to their table in time for them to enjoy it with their buffet items. Pizza Ranch was using number cards at the tables to direct food runners to where to deliver these orders.

Type: Case Study

Sponsor: Long Range Systems


The Restaurant of the Future: How Technology will Transfrom the Guest Experience

Technology is no longer a novelty in the food service industry. It’s the key to survival and success. According to the recently released National Restaurant Association report “Restaurant Industry 2020: A Snapshot of the Future."

Type: White Paper

Sponsor: Long Range Systems


The Power of Instant Customer Feedback

If there’s one unavoidable reality in any customer-oriented business, it’s this: No matter how good you are, you won’t make everyone happy all the time.

Type: White Paper

Sponsor: Long Range Systems


Managing the Front Ebook

Front-door management is key to maximizing the rush. That’s one reason front-door management – the process of managing the guests stacked up at the front during peak times and helping them get seated quickly – is so important.

Type: White Paper

Sponsor: Long Range Systems


The Millennial Mindset: How a Generation is Reshaping Hospitality

America’s Millennial Generation, the roughly 80-100 million people between the ages of 17 and about 35, might be one of the most misunderstood groups by service-oriented businesses.

Type: White Paper

Sponsor: Long Range Systems


2014 Speed of Service Report

In this report, we dive into data from the Restaurant Social Media Index, providing research that connects the dots between consumer behavior and sentiment in relation to multi-unit operators and speed of service.

Type: White Paper

Sponsor: Long Range Systems


Why Traditional Hiring Platforms Do Not Work for Restaurants

As restaurant managers of all levels search for new techniques of improving customer experiences, they are realizing how essential the hiring process is. Amidst emerging technology, consumers continue to place high value on personal interaction at point-of-purchase and point-of-sale terminals.

Type: White Paper

Sponsor: ZippyApp by Talentral


PCI Compliance: Building a Secure Network

With credit card breaches unveiled in the news so frequently, it’s become evident it’s more important than ever that all merchants, no matter how big or small, take security seriously.

Type: White Paper

Sponsor: Datum Corporation


Beef ‘O’ Brady’s and The Brass Tap Optimize POS Systems and Increase Security Across 226 Units Nationwide

Beef ‘O’ Brady’s and The Brass Tap required upgrades to point-of-sale (POS) systems and requested an increase in security across 226 units nationwide. Beef ‘O’ Brady’s and The Brass Tap needed a flexible solution that would work both today and in conjunction with its expansions in the future.

Type: Case Study

Sponsor: Datum Corporation


Challenges of Today's CFO

Datum provides one-stop technology solutions to clients all over the globe, helping them lower costs and maximize profit. At Datum, our goal is to help our clients run their business more efficiently using technology – it’s that simple.

Type: Infographic

Sponsor: Datum Corporation


An In-Depth Look at Warewashing

Often overlooked and even more often misunderstood, foodservice warewashing is the method bywhich dishes, glasses, flatware, pots and pans, etc. are cleaned by an automated or manual process that employs hot water, agitation and detergent.

Type: White Paper

Sponsor: Axis Purchasing


2009 Called. It Wants Its Text Analytics Back.

Customer comments are more important than ratings, scores, trends, and key drivers. This truth is apparent once we remember that data-heavy surveys began as an imperfect stand-in for real customer dialog.

Type: White Paper

Sponsor: InMoment


A Good Business Should Blame Its Tools

As our world advances and develops, technology is becoming a great differentiator. Sure, technology’s only as good as the people who use it, but having the best tools in the business doesn't hurt either.

Type: Infographic

Sponsor: InMoment


Case Study: Costa Vida Generates 39,866 Public Reviews for 54 Locations in a Six-Month Period Using Opentell™

After seeing positive results produced by Mindshare’s VoC technology, Costa Vida wanted a way to showcase and publicize the customer feedback they were receiving. They found that reviews on other thirdparty review sites were infrequent and not indicative of the actual customer experience at Costa Vida locations.

Type: Case Study

Sponsor: InMoment


How to Profit from ATMs: A Guide for Retailers and Restaurateurs

This report provides an in-depth guide for retailers, restaurateurs and other businesses that are considering installing ATMs on their premises.

Type: Guide

Sponsor: Elan Financial Services


Evolving From Frozen to Fresh Hand-Cut Fries

Turn a highly visible and profitable item like French Fries into a Signature Item.

Type: White Paper

Sponsor: Kingston Fresh


The Three Ways Today’s Review Sites are Failing Brands

Online reputation has always been important for brands – and this is even more critical in the social media age. In fact, according to Forbes1, a brand’s reputation was recognized as the number one driver for business value.

Type: White Paper

Sponsor: InMoment


Customer Reviews:Retaining Integrity& Realizing Value

Online review sites are valuable resources for customers and corporations alike, but there’s a dark cloud that’s been looming over them since their inception: fraud.

Type: White Paper

Sponsor: InMoment


Infographic: Job Seeker Restaurant Survey

Fifty-two percent of job seekers, who have held a restaurant position, have been in the industry for three years or longer. So why is turnover a struggle for many employers?

Type: Infographic

Sponsor: Snagajob


Infographic: Employer Restaurant Survey

We surveyed our restaurant employers to better understand their hourly employees and hiring needs. We received over 600 responses from owners, operators and managers with locations ranging from one to 15,000. Of these employers, 30 percent have forty-nine employees or...

Type: Infographic

Sponsor: Snagajob


Bravo | Brio - Coaster and Cell Paging

BBRG was an early adopter of paging systems because their focus has always been to provide unsurpassed customer service and high quality food.

Type: Case Study

Sponsor: Long Range Systems


HotSchedules? Roger That!

Roger Brown's and The Cove Tavern were looking for a solution to cut down on time spent scheduling hourly employees, managing requests, documenting shift notes, communicating with and hiring employees.

Type: Case Study

Sponsor: HotSchedules


MP700 IP Digital Media Player

Compact and durable media player capable of true high definition 1080p playback and multi-layering.

Type: Brochure

Sponsor: CE Labs / Cable Electronics


Call Centers: Excellent Investment, Endless Possibilities

Restaurant operations today are faced with tough issues: keeping customers satisfied in a competitive marketplace, reducing costs through greater efficiency, and finding new ways to grow their business. Many concepts are turning to call centers as a way to better manage their order taking process, freeing them to focus on their business.

Type: White Paper

Sponsor: Granbury Restaurant Solutions



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