Alondra Hot Wings | Check Point Survey Case Study

The Challenge- Before converting to Check Point Surveys, Alondra Hot Wings used comment cards to process customer feedback. Owner noticed that many guests did not use the comment cards. “Some customers told us they didn’t trust comment cards because they thought the server might not turn in negative comments,” Kazarian (owner) explained.

Type: Case Study

Sponsor: Long Range Systems


Alondra Hot Wings | On Cue for Restaurants

The Challenge- Alondra Hot Wings shared the same challenges as any busy restaurant: How to efficiently manage the flow of customers through a busy waiting area while seating guests in a timely fashion.

Type: Case Study

Sponsor: Long Range Systems


Bravo | Brio - Coaster and Cell Paging

BBRG was an early adopter of paging systems because their focus has always been to provide unsurpassed customer service and high quality food.

Type: Case Study

Sponsor: Long Range Systems


How Does Cloud Technology Help Growing Food and Beverage Operators?

If you’re looking to grow your restaurant business, Oracle Hospitality Simphony Standard Cloud Service will help you reduce your IT costs, while increasing your operational efficiencies and helping you to deliver a fantastic experience to each and every guest.

Type: White Paper

Sponsor: Oracle


Delivering a Better Burger

An Austin, Texas-based restaurant chain sees an immediate improvement in order times and guest satisfaction scores after deploying LRS’ Table Tracker.

Type: Case Study

Sponsor: Long Range Systems


Infographic: QSR Drivers, Differentiators & Double-Standards

More than 9,000 American consumers rated a range of elements from their most recent experiences with quick-serve restaurants (QSRs). Areas of strong consensus and stark disparity revealed key drivers and striking stories for helping brands as they compete on the guest experience in today’s QSR space.

Type: Infographic

Sponsor: InMoment


Consumer Report: Positive Identification of Top QSR Characteristics

Supplementing its recent QSR benchmark study with additional research and analysis, the InMoment Consumer Insights Panel has put together a summary report that identifies trends, drivers, and insights for helping QSR brands understand the top focus areas for satisfying guests, fulfilling brand promises, and seeing sustained success.

Type: White Paper

Sponsor: InMoment


Fuddruckers Modernizes with New Guest Paging System

Popular fast casual restaurant Fuddruckers prides themselves on creating the best and freshest burgers for their customers. Texas-based franchise owner David Futrell owns nine locations and has operated for over 10 years under a promise to deliver his guests only the best burgers on freshly baked buns.

Type: White Paper

Sponsor: Long Range Systems


Jason's Deli Table Tracker Case Study

Table Tracker is a table location system that helps fast-casual restaurants identify where guests are sitting. Instead of number cards, guest are given wireless Trackers that send the guest’s location to a kitchen display, effectively eliminating the need for food runners to search for guests.

Type: Case Study

Sponsor: Long Range Systems


Pizza Ranch | Table Tacker Case Study

The Challenge - When guests order a custom pizza or non-buffet menu item at Pizza Ranch, it has to be delivered to their table in time for them to enjoy it with their buffet items. Pizza Ranch was using number cards at the tables to direct food runners to where to deliver these orders.

Type: Case Study

Sponsor: Long Range Systems


The Restaurant of the Future: How Technology will Transfrom the Guest Experience

Technology is no longer a novelty in the food service industry. It’s the key to survival and success. According to the recently released National Restaurant Association report “Restaurant Industry 2020: A Snapshot of the Future."

Type: White Paper

Sponsor: Long Range Systems


The Power of Instant Customer Feedback

If there’s one unavoidable reality in any customer-oriented business, it’s this: No matter how good you are, you won’t make everyone happy all the time.

Type: White Paper

Sponsor: Long Range Systems



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You can't escape the daily operational challenges that come with managing a restaurant. Whether your biggest challenges come from the front-of-house or back-of-house, you'll find resources here to help you manage them.

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