Chipotle's strong showing demonstrates fast food 'out of touch' with consumers, says Ells

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The 20-something brand has demonstrated it can spend more on ingredients, charge a fair price and generate outstanding business results, the co-CEO says.

FEATURES


Panera, Chipotle set sustainability standards by starting small, thinking big

The biggest opportunities to save come with packaging and waste initiatives.

Fast-paced technology changes highlighted in annual Fast Casual State of the Industry report

Restaurant operators are paying their employees more now than they were last year.

Nine keys for driving speed of service

Restaurants can become victims of their own success when high volume slows down service. Check out these tips for satisfying the need for speed.

Firehouse CEO: Restaurant industry dealing with unprecedented headwinds

Union activism, food costs, data breaches and minimum wage debates are just part of the 'external factors' facing restaurant operators.

Fast casual execs weigh successes and failures of QSR segment

Despite a few notable bright spots -- Wendy's, Domino's -- most observers agree that the QSR segment is in trouble. What are the lessons and opportunities for the fast casual segment?

Deliver more than food; deliver an experience

Lean on your supply chain partners to innovate for you; they have resources and answers.

Uber's move into foodservice showcases importance of convenience

Recent partnerships and service launches show that consumers want convenience and are willing to pay for it.

Identifying best practices for restaurant site selection

Getting boots on the ground to narrow down an ideal location is important.

Experts share insights on millennial dining-out decisions

Shaped by user-centric devices and the Great Recession, value-conscious millennials are looking for great experiences that are friction-free.

New guide caters to restaurateurs, retailers looking to boost income with ATMs

'How to Profit from ATMs: A Guide for Retailers and Restaurateurs' delivers 40 pages packed with essential information about the business of owning, operating and earning revenue from ATMs.

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NEWS


Starbucks set to roll out mobile ordering in 2015

Starbucks will roll out mobile order and pay across the US in 2015, according to a statement for the coffee giant.

Pay increases, dress code updates in the works for Starbucks partners

In a letter to Starbucks partners in the US, COO Troy Alstead outlined a number of personnel policy updates and perks that will take effect over the next several months.

Midsized business owners cite government regulations as top concern

A new study by research group ADP Research Institute reveals a gap in confidence for midsized businesses when it comes to the US economy. The study found that while only 15 percent of midsized businesses are confident that the US...

Restaurant Finance Monitor’s finance and development conference headed to Vegas

The Restaurant Finance Monitor's annual Restaurant Finance & Development Conference will be held Nov.

SpeedLine launches LiveMaps feature for delivery software

Profitable delivery is the focus of a new software release this week from SpeedLine Solutions. "The drive is often the biggest variable in the profitability of restaurant delivery," Marketing Manager Jennifer Wiebe said in a news release. "Until now, it's...

Long Range Systems adds new chief revenue officer

Long Range Systems has named Dan Murphy as chief revenue officer. In this role, Murphy will oversee the company's US-based sales team as well as develop the domestic dealer and reseller channels in key sales verticals. Murphy most recently served...

Earl of Sandwich CEO Heeley makes jump to Veggie Grill

Heeley has also served in top posts at Au Bon Pain and Baja Fresh.

Heartland Payment Systems hosting CEO roundtable at Fast Casual Exec Summit

A quartet of C-suite executives from the fast casual segment will participate in a roundtable Oct. 14 in Denver as part of the annual Fast Casual Executive Summit.

WorkPlace Impact adds restaurant brands to portfolio

WorkPlace Impact, a marketing company that targets consumers directly at work, has added restaurant clients to its portfolio. According to a news release, Subway and Buffalo Wild Wings are among several other chains that are now accessing WPI's permission-based network,...

Some LA area eateries adding 3% surcharge to cover insurance costs

The restaurant owners say the surcharge isn't meant to make a political point, but is simply a way to cover the cost of healthcare for employees while negotiating razor-thin profit margins.

Henny Penny announces leadership and structural changes

Henny Penny has announced several leadership changes and an organizational restructuring.

Expert urges operators to plan 2015 purchasing now

A purchasing forecast should clearly define the components that drive commodity prices, including geopolitical events, weather, planted acres of farmland, crop yields and changes in the import/export market, among other factors.

Restaurant traffic, sales post solid gains in August

Driven by stronger same-store sales and customer traffic levels and a more optimistic outlook among restaurant operators, the National Restaurant Association's Restaurant Performance Index posted a solid gain in August. The RPI – a monthly composite index that tracks the health of and outlook for the U.S.

Wingstop appoints new CFO

Michael Mravle joins the company from Bloomin’ Brands, where he held several positions, including most recently group vice president of Financial Planning & Analysis and US CFO.

JAB Holding Company affiliate to acquire Einstein Noah Restaurant Group for $374 million

An affiliate of JAB Holding Company will acquire Einstein Noah Restaurant Group for approximately $374 million.

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