Three takeaways from Starbucks' Q1 2015 report


Starbucks' consistent success comes down to three things: a strong loyalty program, excellent operational execution and product innovation.


Juice It Up! gears up for aggressive expansion under new VP

The California-based juice bar and smoothie concept hired its first-ever VP of Business Development in November, and Laina Sullivan is ready to take it nationwide.

New Year's resolution: Start the year with a great plan for your business

If you’re one of those people who have great intentions but lack follow through, writing a good business plan is the first major test of your commitment.

Pizza Inn Holdings Inc. hopes investors will RAVE about new name

Pizza Inn Holdings Inc., the parent company of Pie Five Pizza Co. and Pizza Inn, has announced that it is changing its name to RAVE Restaurant Group Inc., reflecting the company's transition to a multi-brand group.

Executive round table: Fast casual segment leaders make their 2015 predictions

Local marketing, local sourcing, mobile technologies and customer service initiatives are all expected to move to the front burner in the New Year.

Debunking McDonald's service time criticism

Customers and investors prefer innovation and quality over short wait times.

What it takes to build long-term vision

Write down where you want to be in one year, three years or five years as a way to better understand where you are headed and how you are going to get there.

Competition for talent among hot trends for employers in 2015

The upswing in the economy means competition for talent will heat up in 2015. That means employers need to up their game when it comes to attracting and retaining the best team members.

Going back to the basics always works

Refer to the failures of your company's ancestors because there is a lot to learn there.

Temporary hires can have a lasting effect

Keep an eye out for a team member who takes new peers under their wing; you just might have had an excellent trainer under your nose.

Secrets to successful restaurant site selection

Tour prospective sites in order from worst to best, which will allow you to become more confident, ask better questions and be more in control of the leasing process.

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Four Wingstop franchise locations may be latest POS attack targets

Four Wingstop franchise locations may have suffered data breaches due to a point of sale (POS) attack.

Fazoli's franchisees report 12.2% sales increases in December

Franchisees were up 12.2 percent year-over-year, and company-owned units were up 8.4 percent in December.

Fiesta Restaurant Group appoints new IT VP

Fiesta Restaurant Group Inc., has promoted Ryan Nowlin to vice president – information technology.

Corner Bakery Cafe names new CFO

Dallas-based Corner Bakery Café has announced the appointment of Salil Bapat as CFO.

CiCi's VP joins Orange Leaf as president

Geoff Goodman, who most recently served as VP of Brand Excellence for CiCi's Pizza, will oversee operations, product development, brand management and franchise development for Orange Leaf.

Heartland to offer Merchant Breach Warranty

If the encryption fails on a Heartland Secure machine, Heartland will reimburse the merchant for the amount of compliance fines, fees and/or assessments the merchant must pay to the card brands, issuing banks and acquiring banks.

Fiesta promotes three execs

The parent company of Taco Cabana, Pollo Tropical and Cabana Grill has promoted three c-level execs.

Bruegger's Bagels names new president, relocates HQ to Dallas

The bagel brand is also joining sister brands la Madeleine and Brioche Dorée at Le Duff America headquarters in Dallas.

NRA board elects Jack Crawford as chair

Crawford, president and CEO of Ground Round Independent Owners Cooperative (IOC), has been a member of the NRA board of directors since 2003.

Asian Box raises expansion capital

Asian Box Holdings Inc. has announced that it has closed on an investment from the Horowitz Group.

Kono Pizza USA appoints new Operations VP

Kono Pizza USA has announced the appointment of Matt Bailey to Vice President of Operations.

MenuTrinfo hosting menu labeling webinar for pizza operators

On the heels of the FDA's final menu labeling regulations, issued last month, MenuTrinfo is hosting a free webinar with information on how these rules will impact the pizza segment. The webinar, titled "Any Way You Slice It: Pizza and Menu Labeling," is set for Jan. 7 at 12 p.m.

Chief Concept & Innovation Officer resigns from Panera post

Panera EVP Scott Davis is stepping down after nearly 20 years with the company to focus on his health.

Jimmy John's noncompete agreements to be investigated by NY AG

New York's Attorney General Eric T. Schneiderman reportedly plans to investigate the legality of Jimmy John's noncompete agreements.

Maui Wowi Hawaiian recognizes top franchisees

Maui Wowi Hawaiian honored its top franchisees at its International Franchise Conference held recently in Englewood, Colorado.  According to a news release, the event included breakout sessions, one-on-one training and panel discussions, as well as speeches by CEO Mike Weinberger, Founder Jill Summerhays and Keynote Speaker Gary Michels.

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