Changing market dynamics has fueled fierce competition among QSR, fast casual and casual dining restaurants, but providing guest WiFi represents a strategic opportunity to differentiate the customer experience and drive sales.
Developing a culture of learning is a 365-day commitment that will motivate your staff and have a significant impact on your bottom line if you put in the time and effort.
Fast casuals have been on top when it comes to customizable concepts, but QSRs are embracing the trend as well.
While the U.S. Department of Labor proposed regulations contain a number of significant changes, of most concern to restaurants is the proposal that the minimum salary for an employee to qualify for most overtime exemptions would increase from $455 to $970 per week.
The CONNECT 2015 Mobile Innovation Summit will teach restaurant operators and retailers how to provide customers with mobile connections to help build a loyal fan base.
Whoever is in charge of receiving should follow a standard set of rules in order to maintain the safety of food and ensure you protect your bottom line.
The advancements in video surveillance over recent years have made it possible for restaurant managers to document restaurant operations, observe customer traffic, keep a close eye on cash handling, make sure safety protocols are met, track food inventory and monitor employee behavior.
Last year saw a marked increase in restaurants exploring going public, with around half a dozen concepts taking the plunge with an IPO. When is it time for a brand to go public?
A well-managed supply chain accomplishes three vital goals that are critical to a franchisee’s operations and bottom line:
While it’s important to make the transition to EMV to avoid liability and minimize risk, restaurant operators should proceed with careful consideration to avoid falling for third-party scare tactics.