Ingenico, Beamm team up to launch EMV-certified tablet POS

The smart tabletPOS combines an Ingenico iCT terminal, Beamm’s smart iPad POS application and management tools, a tablet stand, and cash drawer to provide a complete EMV-certified, in-store POS solution that is Apple Pay and Google Wallet ready

FEATURES


How restaurants are using gamification to increase engagement in loyalty apps

Restaurants are discovering the power of leveraging apps, loyalty programs and games to engage customers and drive traffic.

Building genuine customer engagement in an Instagram world

Instead of exhausting yourself trying to change customer behavior, take the necessary steps to minimize the distractions cell phones can present.

Adding kiosks? Read this first

POS kiosks can be essential tools in enabling customers to have a more pleasurable dining experience. But are there certain features restaurant owners and managers should examine when contemplating the addition of this technology?

Executive round table: Fast casual segment leaders make their 2015 predictions

Local marketing, local sourcing, mobile technologies and customer service initiatives are all expected to move to the front burner in the New Year.

Rearview 2014: Mobile helps brands reduce friction, stay connected

Mobile technology helped brands reduce friction and connect with customers in 2014.

Rearview 2014: Millennials take the wheel

As more and more of their contemporaries move into leadership roles, millennials are moving from the passenger side to the driver's seat.

Competition for talent among hot trends for employers in 2015

The upswing in the economy means competition for talent will heat up in 2015. That means employers need to up their game when it comes to attracting and retaining the best team members.

Digital strategy produces 119% jump in Tijuana Flats' online ordering

A simplified website, local SEO optimization, Pandora ads and special events for bloggers helped lift sales and drive traffic to Tijuana Flats stores.

Log onto the tech revolution or get left behind

Restaurants are opting for fully integrated digital menus, which speed up service, educate customers easily and tap into inventory and POS systems.

Of note on social media: Panda Express 'joy spotting' campaign

An eight-hour social media campaign yielded a 389-percent increase in mentions of the brand on Twitter and a 24-percent increase in followers.

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NEWS


Ziosk tabletop ordering kiosks expand nationwide

Ziosk, provider of ordering, entertainment and pay-at-the table tablets, or tabletop kiosks, announced it has successfully installed tablets at restaurants across all 50 states with its most recent deployment in Wyoming.

California Tortilla heating up Instagram with first-ever campaign

California Tortilla launched its first-ever Instagram campaign this month, asking customers to "Show Us Your Hot Sauce Face."

ShopKeep launches mobile app for iOS

The app works with ShopKeep Register, the company’s point of sale application, and offers users the ability to monitor business operations via their mobile devices.

Zomato acquires Urbanspoon

The deal marks restaurant search app Zomato's entrance into North America. Zomato is now active in 22 countries.

Mobivity adds former Papa John's exec to management team

Mobivity Holdings Corp., a provider of smart receipt marketing solutions and mobile marketing technologies, has appointed Donna Mitchell as its SVP of Strategic Accounts. According to a news release, Mitchell will help lead revenue creation for Mobivity with a focus...

Chipotle responds to NYPD 'hands up' flap

A 'spontaneous, unplanned action taken by an individual crew member' toward a group of New York police officers has caused a flap for Chipotle.

Uncle Maddio's new IT strategy includes loyalty, ordering and security

Uncle Maddio's Pizza Joint will launch a new IT strategy in Q1 aimed at improving customer engagement and franchisee satisfaction.

IFA launches labor resource site for franchisees

The International Franchise Association has unveiled a new resource website for franchisees. The Franchise Labor & Workforce Hub includes information for franchise business owners looking to learn more about current labor and workforce challenges facing employers as well as best...

bogopogo launches restaurant mobile coupon plan

bogopogo has launched its FRAMPLE (Free + Sample) plan, providing free mobile coupon access to all restaurants across the US and allowing them to promote their best restaurant deal. "This changes everything. Now every restaurant in America can communicate their...

OrderUp adds AOL veteran to executive team

Baltimore-based OrderUp has hired former AOL SVP of Corporate Development Michael Smith as its new VP of Corporate and Business Development. The move will support OrderUp's growth. According to a news release, OrderUp's order and delivery volume has recently increased...

Snagajob launches video job application feature

Snagajob has released its free app for iOS and Android, designed to make the job posting/hiring process easier by using a smartphone’s or tablet’s video, photo and GPS technology. Employers can currently post jobs for free via the app’s free...

Healthy Dining adds tech execs to support growth

California-based Healthy Dining has added two information technology professionals to help the company's growth. Steve Palmer and Alex Kang will further the development of Healthy Dining’s new software and digital platforms. Additionally, the team will develop new software applications designed...

ChowNow adds Apple Pay platform

Company claims to be the first online ordering system to offer the new payment technology.

NCR Silver POS integrates LevelUp's payment platform

The NCR Silver POS system for small businesses has been integrated with LevelUp's mobile payment and payment platform. According to an announcement from the companies, the integration was made to provide small businesses – primarily fast casual restaurants – with...

Researchers use text-mining software to predict success, failure of DC restaurants

The computer-assisted text analysis was more accurate at predicting restaurants' demise than ratings alone (although it is most powerful when used in combination with numerical ratings).

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Your customers are online and mobile. Are you following them? With the advance of smart phones and social media you have new, powerful ways to connect with customers. We'll help you stay on top of the trends in online, mobile and social marketing.