Sixty-one percent of mobile users will simply leave a website that is not optimized for viewing on their device and will move on to competition.
Restaurants can become victims of their own success when high volume slows down service. Check out these tips for satisfying the need for speed.
HuHot's VP of Marketing shares how to get franchisees to weigh in on marketing decisions, and how to blend corporate standards with local store marketing techniques.
Having a website, an app and/or social media accounts isn't enough. Brands must plan to engage customers if they want to build loyalty and convert sales.
By the end of 2015, it’s expected nearly every retailer will have NFC readers.
Without a thoughtful approach to user experience, staff training and enticing loyalty incentives, brand apps are doomed to failure.
As of right now, about 15 percent of restaurants accept mobile payments, but this is expected to rise to 68 percent in 2015.
Focusing on the creation of an experience that’s easy for the customer, instead of optimal for the brand, makes customers feel like VIPs.
Even for brands in which digital ordering represents a small percentage, its search traffic and order traffic represents a meaningful sample size from which brands can glean valuable insights.
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#CONNECTsummit14 included mobile innovation leaders from across the spectrum: tech, restaurant, retail.
Starbucks will roll out mobile order and pay across the US in 2015, according to a statement for the coffee giant.
The NCR Silver mobile point-of-sale system for small businesses is now offering remote payment and order ahead capabilities that are compatible with Apple Pay.
These capabilities will be offered for free to merchants until Jan. 1.
Visa and Chase both announced this week that its customers and merchants will soon have access to Apple Pay. Starting Oct.
In celebration of the Atlanta 2-Day Walk for Breast Cancer, Uncle Maddio's Atlanta-area restaurants donated 15 percent of sales from Sept. 7 and $1 from each pink wristband sold to local breast cancer programs in Georgia. The total amount of...
On Thursday, Blaze Fast-Fire'd Pizza will begin feeding Terrapins. The company announced it will open its second Maryland location Thursday at the University of Maryland and will celebrate Friday with a grand opening from 11 a.m.
OpenTable has announced that Pay with OpenTable is now available in the Washington, DC metropolitan area. To pay with OpenTable, diners who book at participating restaurants are prompted to add a credit card in the OpenTable iPhone app before they...
To celebrate National Pizza Month fast casual pizza brand Pie Five Pizza has kicked off the Pie It Forward campaign that surprises one guest at each location with a free pizza every day in October.
The stir fry chain also released a video testimonial series on YouTube featuring athletes and their favorite Genghis Grill dishes.
Sourcery, a San Francisco-based startup that helps restaurants, caterers and corporate kitchens to order and pay for food from local suppliers on a single platform, raised $2.5 million in seed funding from angel investors.
Customers can pre-order menu item, and when they are within a zone timed to food and beverage preparation, a 'proximity tag' is triggered alerting the restaurant to start prepping.
Customers use the Dash app to pay their bill, split checks, tip and more, using the credit card stored in the app.
Customers send messages about brands every day, but few businesses are prepared to listen and act upon them.
The app is designed to boost low participation in workplace contests by making the correlation between improved performance and higher compensation visible.
Chipotle will offer $3 burritos, bowls, salads, tacos and kids meals to customers in costume on Oct. 31 from 5 p.m. until closing. Proceeds go to the Chipotle Cultivate Foundation.
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Customers can pay for purchases using PayPal's mobile app.