How do brands keep once-smitten customers from getting bored and breaking up?
How does mobile technology fit into the overall customer experience when consumers interact with their favorite brands?
Will the shift from credit cards to mobile payments be good, bad, or neutral for the restaurant industry?
Millennials expect your website to have more than just your location, hours of operation and phone number; they want to see your menu, reviews, promotions and photos.
Restaurants can become victims of their own success when high volume slows down service. Check out these tips for satisfying the need for speed.
By the end of 2015, it’s expected nearly every retailer will have NFC readers.
Without a thoughtful approach to user experience, staff training and enticing loyalty incentives, brand apps are doomed to failure.
As of right now, about 15 percent of restaurants accept mobile payments, but this is expected to rise to 68 percent in 2015.
Focusing on the creation of an experience that’s easy for the customer, instead of optimal for the brand, makes customers feel like VIPs.
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Wingstop is heavily invested in social media for engaging customers and driving sales. The next step: mobile payments.
Now that Apple Pay is here, marketers have to figure out what to do with it. While mobile payments will likely be a good thing, there's a lot of potential value for customers and brands beyond the transaction.
Renowned economic strategist Bruce Fenton, Managing Director of Atlantic Financial, has been confirmed as a featured Summit speaker.
In addition to featuring five holiday beverages, Starbucks is rolling out a new line of drinkware and redesigned gift cards.
B2B communications provider Networld Media Group has launched a new website, Virtual Currency Today, that will serve as an online resource for businesses wanting to understanding how to incorporate virtual currencies such as Bitcoin into their payment systems and daily operations.
Thanx Inc., a loyalty solution provider, has officially launched nationwide today. The company announced direct relationships with MasterCard and Visa, as well as $5M in Series A funding from Sequoia Capital for its rollout. According to a news release, Thanx...
United States consumers made $1.3 billion in mobile payments in 2013 and the coffee retailer accounted for over 90 percent of those purchases.
The National Restaurant Association has released new research that shows overall technology use in restaurants is increasing. More than one-third of consumers say they are more likely to use technology-related options in restaurants now, compared to two years ago. In...
TouchBistro will use Merchant Warehouse's Genius Customer Engagement Platform to process payments made via the TouchBistro POS solution.
For restaurants and retailers, the possibilities opened by the mobile wallet revolution extend far beyond payments.
Restaurants can benchmark their implementation, use and acceptance of emerging mobile payment technologies against the industry using Mahana's Payment Experience Evaluation Report
Starbucks will roll out mobile order and pay across the US in 2015, according to a statement for the coffee giant.
The NCR Silver mobile point-of-sale system for small businesses is now offering remote payment and order ahead capabilities that are compatible with Apple Pay.
These capabilities will be offered for free to merchants until Jan. 1.
Visa and Chase both announced this week that its customers and merchants will soon have access to Apple Pay. Starting Oct.
OpenTable has announced that Pay with OpenTable is now available in the Washington, DC metropolitan area. To pay with OpenTable, diners who book at participating restaurants are prompted to add a credit card in the OpenTable iPhone app before they...
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Sourcery, a San Francisco-based startup that helps restaurants, caterers and corporate kitchens to order and pay for food from local suppliers on a single platform, raised $2.5 million in seed funding from angel investors.