Live Webinar: There's more to mobile payments than payments: engaging your customers in the age of the new mobile wallet

Date:Tue, Nov 4, 2014 | Time :02:00 PM EST | Duration:1 hour The shift to mobile payments is underway, especially now that Apple is encouraging customers to pull out their smartphones instead of their old leather wallets every time they pay. But the possibilities for brands to capitalize on the mobile wallet revolution extend far beyond payments.

Type: Webinar

Sponsor: LevelUp


Webinar - Competing with the Refrigerator: Understanding the Millennial Decline in Dining Out

Insights into Millennials at mealtime. Millennials are choosing to dine out 20 percent less than they did in 2007. Knowledge is power, and the key to turning the tide may lie in understanding how Millennials decide what and where to eat.

Type: Webinar

Sponsor: Santy Integrated


Webinar: How to Use Beacons and Geofencing to Grow Your Restaurant Business

What if you could reach out to a customer walking by your restaurant at lunch time and invite them in to sample your new summer menu item? Beacons can be powerful tools for reaching the customers who are literally right outside your front door, and getting them through your front door.

Type: Webinar

Sponsor: SplickIt


2014 Fast Casual Top 100 Movers & Shakers

FastCasual.com's ninth annual review of the restaurant segment's Top 100 movers and shakers takes a look at the brands, people, marketing campaigns, menu trends and technologies leading the industry.

Type: Special Report

Sponsor: Henny Penny


Webinar: Branded Restaurant Apps - Integrating Mobile with Traditional Marketing

For many restaurants, having a branded mobile app is fairly new and it is often underutilized or forgotten when planning traditional marketing campaigns. This can cause frustration for customers who expect mobile and online ordering, payment, loyalty programs and promotions to be a fully integrated part of a unified brand experience.

Type: Webinar

Sponsor: SplickIt


How Mystery Shopping can Supercharge Your Marketing and Training

By dramatically improving product quality and the customer experience, mystery shopping could be called the ultimate brand insurance.

Type: White Paper

Sponsor: Sentry Marketing Group


Infographic: 5 Things Restaurant Mobile Apps Must Include

Mobile innovations continue to grow at a staggering pace and to win the game, your brand's mobile app is going to need more than just a menu, nutritional information and restaurant locations.

Type: Infographic

Sponsor: CONNECT Mobile Innovation Summit


Webinar: How Gamification can increase User Engagement, Loyalty & Conversion

The biggest challenge most companies face with their social media platforms, loyalty programs, mobile apps and websites is low engagement, and low conversion to desired targeted user behavior.

Type: Webinar

Sponsor: SplickIt


Digital Signage Changes the Look and Feel of The Fresh Grocer

With products always in flux and growth in process, the retailer needed a more adaptable signage solution.

Type: Case Study

Sponsor: Philips Signage Solutions


2013 Fast Casual Top 100 Movers & Shakers

FastCasual.com's eighth annual review of the restaurant segment's Top 100 movers and shakers takes a look at the brands, people, technology, menu trends and innovations leading the industry.

Type: Special Report

Sponsor: Henny Penny


Webinar: So you think you're ready for mobility? Mobility Payment Trends and Network Security

With a push towards mobility, business owners are capitalizing on wireless technology to provide their customers with new customer loyalty and couponing programs. However, creating a mobile interface for your customers to interact with can create vulnerabilities in your system.

Type: Webinar

Sponsor: Vendor Safe Technologies


Jack in the Box Seeds Markets for Growth

Franchisees can leverage unique brand equities, proven results and their local expertise to create cost effective growth opportunities,

Type: White Paper

Sponsor: Jack In The Box


Executive Summary: Restaurant State of the Industry Report 2011, Part I: Food and Beverage

This Executive Summary, written by Fast Casual editor Valerie Killifer, summarizes the findings of the new 109-page report "Restaurant State of the Industry Report 2011, Part I: Food and Beverage."

Type: White Paper

Sponsor: FastCasual.com


Webinar: Cashing in on digital brand tactics outside the four walls with Social CRM

Understanding social media is only part of the equation for digital brand success. Today's successful restaurant and hospitality brands understand that we have to apply science to our tactics now more than ever.

Type: Webinar

Sponsor: Digital Co Co


Building a Digital Brand

Restaurants are more than just brick-and-mortar establishments. To compete in today's economy, they must deliver a brand outside of their four walls.

Type: Special Report

Sponsor: Digital Co Co


2008 Fast Casual Restaurant Top 100 Movers & Shakers

As for most industry watchers, culminating the very best of the breed in a fast-growing segment is often a difficult task. With more than 600 fast casual concepts in the half-trillion-dollar restaurant industry, paring the list down to just 100 is not for the faint of heart.

Type: Special Report

Sponsor: FastCasual.com


Webinar: Text Analytics 101: Watch Your Language

Words possess the power to lift you up and break you down. Especially the words of your customers. Is your company equipped to listen and act upon the messages your customers are sending about your brand?

Type: Webinar

Sponsor: InMoment


Best-Kept Secrets: The 5 Things That Really Keep Customers Coming Back

Use these tips to add value to your customer interactions, and you’ll be singing the loyalty song in no time.

Type: White Paper

Sponsor: FiveStars Loyalty


Socialize Your Customer Experience in 3 Steps

If there are any doubts about the influence consumers now have over a brand’s success, all one needs to do is take a peek at social media and view the conversations happening. They’re not only getting louder, they are happening far more frequently—thanks to the enabling technology of the day: smartphones.

Type: White Paper

Sponsor: InMoment


Quantifying the Commitment to Your Customer Centricity

Truly customer-centric organizations seek out the technology that best allows them to listen to their customers—both individually and in aggregate.

Type: Infographic

Sponsor: InMoment


Loyalty Modeling: Mapping the Customer Experience

All brands deliver something. Smart brands work to deliver an exceptional customer experience at every customer touchpoint. Other brands usually succeed only in delivering a wide range of satisfaction to their customers. It’s up to you to decide what kind of brand you’re going to be.

Type: White Paper

Sponsor: InMoment


FourKeys of Customer-Centric Organizations

Some brands get away with taking a casual approach to their customer experience. But, unless you’re one of those imaginary organizations, you’re probably not getting away with anything.

Type: White Paper

Sponsor: InMoment


The Why & How of Choosing the Right Restaurant Loyalty Program

Consumers increasingly use mobile devices to make dining decisions. Offering a run of the mill paper loyalty program won’t cut it anymore.

Type: White Paper

Sponsor: FiveStars Loyalty


The Top 10 Marketing Concepts You Should Know For Your Small Business

Handling all the marketing for your small business? Not sure where to start? We've got the top 10 things to get you on the right track.

Type: White Paper

Sponsor: FiveStars Loyalty


MP60S: 1080p Sound Bar Demonstration Player

The MP60S provides the absolute lowest cost solution while driving immersive 1080p video and Digital audio for a very high quality Sound Bar Demonstration Kiosk.

Type: Brochure

Sponsor: CE Labs / Cable Electronics


The Ultimate Guide to Customer Loyalty Success

On average, 50%-60% of new customers don't come back. Small businesses aren't the only ones with this problem. Even reputable chains have issues. This is why a focus on customer loyalty is so crucial. Which customers are you focusing on?

Type: Guide

Sponsor: FiveStars Loyalty


Infographic - The Mobile Life

With Apple breaking records and selling over 9 million new iPhones this weekend, there continues to be no doubt that smartphones play an important role in our live

Type: Infographic

Sponsor: SplickIt


5 Customer Loyalty Program Upgrades You Can Implement Today

Turn one-off customers into valuable repeat purchasers beyond the typical "buy 5 get one free."

Type: White Paper

Sponsor: FiveStars Loyalty


Email is Dead: A Simple Guide to Text Message Marketing

Experts agree that loyalty is the most effective and highest return marketing. Loyalty marketing is more relevant today than it has ever been. Loyalty marketing ROI is traditionally driven by increasing visits, spend, and response to promotions

Type: White Paper

Sponsor: FiveStars Loyalty


Philips Signage Solutions: Product Range Brochure

This product guide covers the 2013 offerings from Philips, including: the Q-series LED displays, the EL-series LED displays, the E- series displays, the VL-series LED displays, the V-series displays, the High Bright displays, the Video Wall Series displays, the Glasses-Free...

Type: Brochure

Sponsor: Philips Signage Solutions


5 Reasons You Should Be Obsessing Over Customer Loyalty

Stop focusing on getting new customers and realize your existing customers are the ones keeping you in business.

Type: White Paper

Sponsor: FiveStars Loyalty


6 Steps to Win the Customer Loyalty Marathon

When chatting with small business owners, these are the things we hear most often. We all want and need new customers, but they are expensive to get. However, there is a golden opportunity that some businesses haven't realized is right in front of their noses: their current loyal customers!

Type: White Paper

Sponsor: FiveStars Loyalty


6 Questions to Ask When Creating a Small Business Marketing Plan

When creating a marketing plan, proper planning is absolutely, 100% essential in order for your promotional campaigns to succeed.

Type: White Paper

Sponsor: FiveStars Loyalty


8 Ways to Keep Your Best Customers Happy and Spending More Money

Let's make sure that those VIP customers, who drive the majority of your revenue, keep coming back and are spending more money at your small business.

Type: White Paper

Sponsor: FiveStars Loyalty


Infographic: What is Your Current Marketing Focus?

Surprising facts about customer loyalty marketing and your small business—you may be leaving revenue on the table.

Type: Infographic

Sponsor: FiveStars Loyalty


10 Ways to Drive Word of Mouth.

The explosion in Consumer Generated Media over the last couple of years means consumers’ reliance on word of mouth in the decision-making process, either from people they know or online consumers they don’t, has increased significantly

Type: White Paper

Sponsor: FiveStars Loyalty


3 Steps To Loyalty Program Success

April is International Customer Loyalty Month. But here at FiveStars, we celebrate customer loyalty all year. Why? According to Harvard Business Review, customer loyalty is the single most important driver of growth and profitability for your business.

Type: Infographic

Sponsor: FiveStars Loyalty


5 Ways to Turn Around A Slow Business Day Infographic

It’s just one of those days. Your store front is empty and you are watching potential customers just walk on by without coming in the door. It’s not too late, let’s turn this day around and bring your customers in the door TODAY.

Type: Infographic

Sponsor: FiveStars Loyalty


Whitepaper: Analysis of Successful Digital Signage Networks

In a world full of Tivos, where viewers get a fiendish pleasure out of zapping commercials at every chance, it’s not the same old game for Madison Avenue anymore. The fragmentation of mass media is forcing advertisers to chase an ever-diminishing slice of what once was a pretty simple mass market.

Type: White Paper

Sponsor: Scala, Inc.


Visiting Burger King in Germany Becomes a Multimedia Experience

BURGER KING Deutschland has equipped its restaurants with plasma displays and interconnected its individual restaurants via a communications network. With its very own TV channel, the King Channel, and a digital menu board, BURGER KING(R) has not only made its...

Type: Case Study

Sponsor: Scala, Inc.


Digital Communication at Your Service on Your Road Trip

The German Autobahn welcomes many drivers and is the world`s third longest network of high quality highways. If you are one of the 500 million travelers who annually visit these roads, you have surely seen many Tank & Rast locations.

Type: Case Study

Sponsor: Scala, Inc.


Scala Inc. Deal with Fortune 500 petroleum Giant StatoilHydro of Norway

StatoilHydro is an integrated technology-based international energy company primarily focused on upstream oil and gas operations. Ranked #70 on the Fortune 500 list StatoilHydro is the 13th largest petroleum company in the world.

Type: White Paper

Sponsor: Scala, Inc.


Innovative Interactive Shopping Experience Boosts Average Order Value in Mobile Phone Store

In Belgian Antwerp, Telenet Mobile has introduced a brand new, highly innovative shopping concept. Experience is key in the Telenet mobile store. Consumers can make use of various types of assistance to help them choose the right communication devices, mobile phone plans, and accessories.

Type: Case Study

Sponsor: Scala, Inc.


Digital signage puts the power into “power shopping”

Looking to maximise its assets at the London shopping centre, Westfield’s Brand Partnership Division looked for a world class digital signage network to complement the scale of the site and the consistently high number of domestic and international visitors.

Type: Case Study

Sponsor: Scala, Inc.


Leading Telecommunications Provider in the Netherlands Increases Sales with Dynamic In-Store Messaging

In 2008, KPN knew it was time to change the retail strategy in its KPN Primafoon stores when the company found itself facing several challenges: perceived long waiting times in the stores, a low conversion rate, low revenues per customer and a low in-store representation of the core customer focus group (25- to 40-years olds).

Type: Case Study

Sponsor: Scala, Inc.


Miele brings its brand to life by placing Scala at the heart of its first Inspirience Centre in Vianen, The Netherlands



Type: Case Study

Sponsor: Scala, Inc.


Digital Display Technology: An Introduction to Digital Signage

Digital signage is a viable and effective communications tool, but companies taking the first step in signage deployment will be much more successful on the playing field if they understand the basics of what digital media is and how it operates. Learn the basics of digital signage and how to make it most effective.

Type: Guide

Sponsor: LG Electronics USA, Inc.


MP70 HD Media Player

Affordable and flexible method for real-time streaming from a centralized network media source and localized playback. Also supports multi-layered HD video and browser layers.

Type: Fact Sheet

Sponsor: CE Labs / Cable Electronics


Philips Q Series + Flypaper Express

Affordable & Energy Efficient – that’s the mantra of the new Philips Q Series. The Q Series is a simple all-in-one digital signage solution, empowering anyone to easily playback digital signage content via USB. An Edge-lit LED display for natural...

Type: Brochure

Sponsor: Philips Signage Solutions


AiO710 Media Control Unit

Media Control Unit with 10” display

Type: Brochure

Sponsor: CE Labs / Cable Electronics



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