Live Webinar: How to Use Beacons and Geofencing to Grow Your Restaurant Business

What if you could reach out to a customer walking by your restaurant at lunch time and invite them in to sample your new summer menu item? Beacons can be powerful tools for reaching the customers who are literally right outside your front door, and getting them through your front door.

Type: Webinar

Sponsor: SplickIt


2014 Fast Casual Top 100 Movers & Shakers

FastCasual.com's ninth annual review of the restaurant segment's Top 100 movers and shakers takes a look at the brands, people, marketing campaigns, menu trends and technologies leading the industry.

Type: Special Report

Sponsor: Henny Penny


Webinar: Branded Restaurant Apps - Integrating Mobile with Traditional Marketing

For many restaurants, having a branded mobile app is fairly new and it is often underutilized or forgotten when planning traditional marketing campaigns. This can cause frustration for customers who expect mobile and online ordering, payment, loyalty programs and promotions to be a fully integrated part of a unified brand experience.

Type: Webinar

Sponsor: SplickIt


How Mystery Shopping can Supercharge Your Marketing and Training

By dramatically improving product quality and the customer experience, mystery shopping could be called the ultimate brand insurance.

Type: White Paper

Sponsor: Sentry Marketing Group


Infographic: 5 Things Restaurant Mobile Apps Must Include

Mobile innovations continue to grow at a staggering pace and to win the game, your brand's mobile app is going to need more than just a menu, nutritional information and restaurant locations.

Type: Infographic

Sponsor: CONNECT Mobile Innovation Summit


Webinar: How Gamification can increase User Engagement, Loyalty & Conversion

The biggest challenge most companies face with their social media platforms, loyalty programs, mobile apps and websites is low engagement, and low conversion to desired targeted user behavior.

Type: Webinar

Sponsor: SplickIt


Digital Signage Changes the Look and Feel of The Fresh Grocer

With products always in flux and growth in process, the retailer needed a more adaptable signage solution.

Type: Case Study

Sponsor: Philips Signage Solutions


Webinar: Secrets For Connecting With the Mobile Customer: Apps Are Not Enough

More customers than ever have smartphones. They live on their phones and check Facebook and other social media 6-10 times a day. Getting their attention is tough, and getting them to love your brand is a lot tougher.

Type: Webinar

Sponsor: Punchh


Fast Casual 2013 Top 100 Movers & Shakers

FastCasual.com's eighth annual review of the restaurant segment's Top 100 movers and shakers takes a look at the brands, people, technology, menu trends and innovations leading the industry.

Type: Special Report

Sponsor: Henny Penny


Webinar: So you think you're ready for mobility? Mobility Payment Trends and Network Security

With a push towards mobility, business owners are capitalizing on wireless technology to provide their customers with new customer loyalty and couponing programs. However, creating a mobile interface for your customers to interact with can create vulnerabilities in your system.

Type: Webinar

Sponsor: Vendor Safe Technologies


Jack in the Box Seeds Markets for Growth

Franchisees can leverage unique brand equities, proven results and their local expertise to create cost effective growth opportunities,

Type: White Paper

Sponsor: Jack In The Box


Executive Summary: Restaurant State of the Industry Report 2011, Part I: Food and Beverage

This Executive Summary, written by Fast Casual editor Valerie Killifer, summarizes the findings of the new 109-page report "Restaurant State of the Industry Report 2011, Part I: Food and Beverage."

Type: White Paper

Sponsor: FastCasual.com


Webinar: Cashing in on digital brand tactics outside the four walls with Social CRM

Understanding social media is only part of the equation for digital brand success. Today's successful restaurant and hospitality brands understand that we have to apply science to our tactics now more than ever.

Type: Webinar

Sponsor: Digital Co Co


Building a Digital Brand

Restaurants are more than just brick-and-mortar establishments. To compete in today's economy, they must deliver a brand outside of their four walls.

Type: Special Report

Sponsor: Digital Co Co


2008 Fast Casual Restaurant Top 100 Movers & Shakers

As for most industry watchers, culminating the very best of the breed in a fast-growing segment is often a difficult task. With more than 600 fast casual concepts in the half-trillion-dollar restaurant industry, paring the list down to just 100 is not for the faint of heart.

Type: Special Report

Sponsor: FastCasual.com


Better Guest Experience with Faster Service

Decrease wait time for food delivery and improve service efficiency to enhance the guest experience.

Type: Fact Sheet

Sponsor: Long Range Systems


Grow your business with Table Tracker

Table Tracker is a table location system that identifies where guests are sitting so you can deliver food faster, create a better guest experience and operate more efficiently.

Type: Fact Sheet

Sponsor: Long Range Systems


The Restaurant of the Future: How Technology will Transform the Guest Experience

As new technology slowly creeps into the restaurant world, a picture of the future is emerging. No part of the guest experience will be unchanged, starting with the way hungry diners choose their destination and extending all the way through the way they pay their bill — and all points in between.

Type: White Paper

Sponsor: Long Range Systems


Can you Grow Efficiency and Customer Satisfaction at the Same Time?

Are your customers engaged? Are you connecting with customers through mobile technology? Do you have operational processes that include consumer measurement and marketing capabilities?

Type: White Paper

Sponsor: Long Range Systems


Blending Cell Phones and Guest Pagers: The Evolution of Paging Systems in the Hospitality Industry

In the hospitality industry, a paging system is as common as knives and forks. However, as cell phone technology became widely adopted, the need for a hybrid paging/texting system emerged, but implementing a new system or upgrading an existing one can be difficult and costly.

Type: White Paper

Sponsor: Long Range Systems


Managing the Front Door for a Better Guest Experience

It has been said that restaurants and other customer-service businesses rise and fall on their performance during peak hours – the few hours a day when customers are lined up and waiting.

Type: White Paper

Sponsor: Long Range Systems


Improve the Guest Experience with Guest Paging

Businesses understand the importance of communicating with guests. Increase operation efficiency and enhance the guest experience with guest paging systems in a discreet manner. Manage guests and deliver the service they need quickly and directly with notification or message-based paging system.

Type: Fact Sheet

Sponsor: Long Range Systems


On Cue Turns Wait Time Management into a Well-Oiled Machine

Alondra Hot Wings Restaurant & Grill is a full-service restaurant with four locations in Los Angeles County. The vision of Alondra Hot Wings is to serve quality food for families with exceptional service in a great atmosphere.

Type: White Paper

Sponsor: Long Range Systems


Integrated Communication System Transforms Operations: How technology’s impact on customer service affects profits

The basics of delivering a superior customer service experience haven’t changed: Customers want friendly, fast, knowledgeable service from a salesperson interested in going the extra mile to close the deal. But technology has transformed, and, in some ways, has complicated communication with customers.

Type: White Paper

Sponsor: Long Range Systems


The Why & How of Choosing the Right Restaurant Loyalty Program

Consumers increasingly use mobile devices to make dining decisions. Offering a run of the mill paper loyalty program won’t cut it anymore.

Type: White Paper

Sponsor: FiveStars Loyalty


Instant Feedback that Matters

Get real customer reactions to your restaurant before they go with Check Point surveys.

Type: Brochure

Sponsor: Long Range Systems


The Generation With Huge Spending Power

Learn why restaurants need Gen Y-ers and how dismissing them can be fatal to their business.

Type: White Paper

Sponsor: Long Range Systems


Manage your reputation before customers leave

Management in the restaurant industry isn’t just about managing a physical location: it also involves managing customer perceptions. Skip Cass, chief executive officer of Long Range Systems, has an editorial in Restaurant Hospitality, explaining how technology and data can be...

Type: White Paper

Sponsor: Long Range Systems


Infographic: How Long is the Wait?

In order to learn more about the average wait times at restaurants, the LRS marketing team distributed a survey to 8,500 restaurant managers. The following infographic provides a summary of the wait times at casual restaurants and the benefits of using a tablet to seat customers.

Type: Infographic

Sponsor: Long Range Systems


Success Starts with Strategy: A 5-Step Guide to Develop Your In-Store Digital Content Strategy

Don’t let the attraction of shiny digital technology lead you to abandon your strategic marketing habits. Digital marketing is just like any other marketing — it’s a tool to help you achieve your business objectives.

Type: White Paper

Sponsor: Wireless Ronin Technologies


The Top 10 Marketing Concepts You Should Know For Your Small Business

Handling all the marketing for your small business? Not sure where to start? We've got the top 10 things to get you on the right track.

Type: White Paper

Sponsor: FiveStars Loyalty


MP60S: 1080p Sound Bar Demonstration Player

The MP60S provides the absolute lowest cost solution while driving immersive 1080p video and Digital audio for a very high quality Sound Bar Demonstration Kiosk.

Type: Brochure

Sponsor: CE Labs / Cable Electronics


The Ultimate Guide to Customer Loyalty Success

On average, 50%-60% of new customers don't come back. Small businesses aren't the only ones with this problem. Even reputable chains have issues. This is why a focus on customer loyalty is so crucial. Which customers are you focusing on?

Type: Guide

Sponsor: FiveStars Loyalty


Infographic - The Mobile Life

With Apple breaking records and selling over 9 million new iPhones this weekend, there continues to be no doubt that smartphones play an important role in our live

Type: Infographic

Sponsor: SplickIt


Are you giving your dealers the digital marketing advantage?

Your dealers need every advantage in today’s changing environment. Customers have more options and more information than ever before — and they expect more. Give your dealers a powerful way to connect with customers using the digital technologies vehicle buyers already know and appreciate.

Type: Brochure

Sponsor: Wireless Ronin Technologies


Are you leveraging the digital marketing advantage?

You need every advantage in today’s changing environment. Customers have more food options and more information than ever before. And increasing regulatory requirements can be a financial and administrative burden. But they don’t have to be.

Type: Brochure

Sponsor: Wireless Ronin Technologies


Are you doing what it takes to be successful in retail today?

Today’s consumers are tech-savvy and entertainment oriented. They expect captivating communications and offers directed specifically to them — both online and in-store. You can create the highly personal omnichannel experience your customers want with an integrated digital marketing solution from Wireless Ronin.

Type: Brochure

Sponsor: Wireless Ronin Technologies


5 Customer Loyalty Program Upgrades You Can Implement Today

Turn one-off customers into valuable repeat purchasers beyond the typical "buy 5 get one free."

Type: White Paper

Sponsor: FiveStars Loyalty


Email is Dead: A Simple Guide to Text Message Marketing

Experts agree that loyalty is the most effective and highest return marketing. Loyalty marketing is more relevant today than it has ever been. Loyalty marketing ROI is traditionally driven by increasing visits, spend, and response to promotions

Type: White Paper

Sponsor: FiveStars Loyalty


Philips Signage Solutions: Product Range Brochure

This product guide covers the 2013 offerings from Philips, including: the Q-series LED displays, the EL-series LED displays, the E- series displays, the VL-series LED displays, the V-series displays, the High Bright displays, the Video Wall Series displays, the Glasses-Free...

Type: Brochure

Sponsor: Philips Signage Solutions


5 Reasons You Should Be Obsessing Over Customer Loyalty

Stop focusing on getting new customers and realize your existing customers are the ones keeping you in business.

Type: White Paper

Sponsor: FiveStars Loyalty


6 Steps to Win the Customer Loyalty Marathon

When chatting with small business owners, these are the things we hear most often. We all want and need new customers, but they are expensive to get. However, there is a golden opportunity that some businesses haven't realized is right in front of their noses: their current loyal customers!

Type: White Paper

Sponsor: FiveStars Loyalty


6 Questions to Ask When Creating a Small Business Marketing Plan

When creating a marketing plan, proper planning is absolutely, 100% essential in order for your promotional campaigns to succeed.

Type: White Paper

Sponsor: FiveStars Loyalty


8 Ways to Keep Your Best Customers Happy and Spending More Money

Let's make sure that those VIP customers, who drive the majority of your revenue, keep coming back and are spending more money at your small business.

Type: White Paper

Sponsor: FiveStars Loyalty


Infographic: What is Your Current Marketing Focus?

Surprising facts about customer loyalty marketing and your small business—you may be leaving revenue on the table.

Type: Infographic

Sponsor: FiveStars Loyalty


10 Ways to Drive Word of Mouth.

The explosion in Consumer Generated Media over the last couple of years means consumers’ reliance on word of mouth in the decision-making process, either from people they know or online consumers they don’t, has increased significantly

Type: White Paper

Sponsor: FiveStars Loyalty


3 Steps To Loyalty Program Success

April is International Customer Loyalty Month. But here at FiveStars, we celebrate customer loyalty all year. Why? According to Harvard Business Review, customer loyalty is the single most important driver of growth and profitability for your business.

Type: Infographic

Sponsor: FiveStars Loyalty


5 Ways to Turn Around A Slow Business Day Infographic

It’s just one of those days. Your store front is empty and you are watching potential customers just walk on by without coming in the door. It’s not too late, let’s turn this day around and bring your customers in the door TODAY.

Type: Infographic

Sponsor: FiveStars Loyalty


Whitepaper: Analysis of Successful Digital Signage Networks

In a world full of Tivos, where viewers get a fiendish pleasure out of zapping commercials at every chance, it’s not the same old game for Madison Avenue anymore. The fragmentation of mass media is forcing advertisers to chase an ever-diminishing slice of what once was a pretty simple mass market.

Type: White Paper

Sponsor: Scala, Inc.


Visiting Burger King in Germany Becomes a Multimedia Experience

BURGER KING Deutschland has equipped its restaurants with plasma displays and interconnected its individual restaurants via a communications network. With its very own TV channel, the King Channel, and a digital menu board, BURGER KING(R) has not only made its...

Type: Case Study

Sponsor: Scala, Inc.



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