Forget Apple: Starbucks wants to rule mobile payments

United States consumers made $1.3 billion in mobile payments in 2013 and the coffee retailer accounted for over 90 percent of those purchases.

FEATURES


Four reasons digital screens are more than menu boards

Engaging digital signage can be a key differentiator in the customer experience by educating guests about menu items, driving craving, reducing perceived wait times, and more.

Restaurants beefing up offerings despite rising protein costs

Operators are so undeterred by rising protein costs that menu mentions of protein across the board have risen 67 percent in the last five years.

Will the shift from credit cards to mobile payments be good, bad, or neutral?

Will the shift from credit cards to mobile payments be good, bad, or neutral for the restaurant industry?

Prognostication: 2015 menu trends

Beverages, micro-local, crowdsourcing and increased competition from nontraditional foodservice outlets are all expected to shape the restaurant landscape in 2015.

Want to influence customers? Listen up, say marketing experts

Listening to customers can yield key insights into what customers like, what they don't like, what's working and what's not. Those insights yield actionable intelligence that can be used to shape messages and strategy.

Big brands capture big social media share, but smaller brands get the love

It's no surprise that Chipotle grabs the lions' share of social media attention among top fast casual brands, but smaller, regional eateries inspire the most passion among fans.

Which is better for your business: A mobile website or a mobile app?

Millennials expect your website to have more than just your location, hours of operation and phone number; they want to see your menu, reviews, promotions and photos.

Is it time for a mobile site? Check for yourself in Google Analytics

Sixty-one percent of mobile users will simply leave a website that is not optimized for viewing on their device and will move on to competition.

Nine keys for driving speed of service

Restaurants can become victims of their own success when high volume slows down service. Check out these tips for satisfying the need for speed.

Fast casual execs weigh successes and failures of QSR segment

Despite a few notable bright spots -- Wendy's, Domino's -- most observers agree that the QSR segment is in trouble. What are the lessons and opportunities for the fast casual segment?

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NEWS


sweetFrog names new CMO

Matt Smith will lead planning, development, implementation and measurement of all sweetFrog marketing strategies, marketing communications, and public relations activities.

GRILLiT plans to add adult beverages to menu mix

Miami-based Latin-Caribbean fusion concept GRILLiT Inc. announced plans to add beer, wine and a line of margaritas and other wine-based mixed drinks to its menu.

Jamba Juice offering free smoothies to kids on Halloween

Participating Jamba Juice locations will give away a free 9.5 oz Jamba Kids smoothie to all children ages 8 and younger on Halloween.

Robeks opens first Philly store

Robeks announced the opening of its first traditional store at 1035 Chestnut St. in Philadelphia near the Jefferson University Hospital district.

Dick's named 'Best Wings' for 11th time

For the second consecutive year, and for the 11th time in the last 13 years, the ARC Group's Dick's Wings and Grill has been named "Best Wings" in Jacksonville, Florida, by Folio Weekly.

Burger 21 continues westward expansion

Burger 21 announced its second restaurant in Arizona will open at 2855 W. Ray Road in Chandler on Nov. 3.

Schlotzsky's adds ribeye LTO

Schlotzsky's Bakery-Cafe announced the addition of five new ribeye steak entrees to its menu through Dec. 28.

‘Artisan fast’ pizza and salad concept plans franchise expansion

St. Louis-based Crushed Red Urban Bake and Chop Shop, which recently introduced its "Artisan Fast” concept to franchisees, will open six new restaurants within the next four and a half years in the Denver and Boulder, Colorado, areas, through a...

Pancheros expands presence in Iowa

Pancheros Mexican announced the opening of its fourth Cedar Rapids, Iowa, location at 5350 Kirkwood Boulevard on Nov. 4.

California Tortilla offering free chips, queso to voters

To claim their free chips and salsa offer, voters can display their "I Voted" sticker or simply tell the cashier they voted.

Dickey's opens restaurants in Washington, Minnesota

The openings will include gift card giveaways, $2 pulled pork sandwiches, merchandise giveaways and more.

Food+Tech Connect, ShopKeep offering support for restaurant growth boot camp

Food+Tech Connect and ShopKeep have teamed up to offer 25 full scholarships to The Power of Brand: Growing Your Restaurant boot camp, taught by former Union Square Hospitality Group CMO Felicia Stingone. "In today's increasingly competitive restaurant industry, I have...

Menchie’s partnership unveils first-ever Cinnabon fro-yo flavor

Menchie's has partnered with Cinnabon for its November featured flavor, Cinnabon Classic Cinnamon Roll. The partnership marks the first time that Cinnabon has teamed up with a frozen yogurt brand to create a cinnamon roll flavor. According to a news...

Webinar will take marketers beyond mobile payment

For restaurants and retailers, the possibilities opened by the mobile wallet revolution extend far beyond payments.

Vast majority of millennials' restaurant visits are to traditional QSRs

Despite cutbacks in restaurant visits throughout the past several years, millennials, ages 18 to 34, continue to be heavy users of restaurants, according to new research from The NPD Group. Millennials made more than 14 billion visits to foodservice establishments...

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