E-learning collaboration helps restaurants boost business with multicultural guests

DiscoverLink and the Multicultural Foodservice & Hospitality Alliance are teaming up to deliver online cultural intelligence training via a restaurant-optimized learning management system.


Top 5 ways multiple HR systems kill your brand

Webinar discusses biggest obstacles, solutions to multiple-platform use.

Report spotlights low wages throughout food industry

Food Chain Workers Alliance interviewed 700 employees in various sectors.

You want to franchise your restaurant: Now what?

In my last blog, we discussed why your restaurant should be franchised. I will assume that you have listened to what I said and you have now made the decision to become the next McDonalds or Dunkin Donuts.

Cranking up catering sales in a multi-unit restaurant environment

There are many thousands of proven sales systems that your brand can implement to help make your catering sales sing. But here’s the rub.

Credits + Compliance = Cash (for restaurant owners)

I’ve been in the restaurant industry, in one form or another, for well over 20 years. In that time, I’ve seen some very smart owners make some of the very same mistakes, over and over.

The leadership of Ray Kroc to drive catering sales

I have been reading a lot about Ray Kroc these days. As I dig deeper into his story, I become more fascinated with his meticulous attention to detail.

Live from New York

The International Restaurant and Foodservice Show, set for the first weekend in March, will include a new Healthy Solutions Pavilion this year.

Commodity pressure mixed in early 2012

As restaurant operators head into 2012, industry forecasters are calling for an increase in food costs, but not every analyst is predicting a commodities pricing surge.

Innovation in the name of charity

What do the Love Kitchen, Panera Bread, and Cafe 180 all have in common? They provide affordable food to those who can’t regularly pay full price for a meal. A week ago, the Oprah Winfrey show came on the overhead...

The brand you live is the only one they'll love

If you think big and creatively, you should find plenty of brand-building opportunities.

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NRA announces alignment with Zip Schedules

Zip Schedules provides a stream-lined system for operators and managers to create clear, manageable employee schedules.

Convention chair named for 2015 National Restaurant Association Show

John C. Metz will serve as convention chair for the 2015 NRA's Restaurant, Hotel-Motel Show and the 2015 Beverage Alcohol for Restaurants at the NRA Show.

Corner Bakery Cafe continues nationwide expansion

Corner Bakery Cafe today announced plans to open more than 50 new franchised units across the country. Plans call for nine cafes in San Diego, seven in Oklahoma, 10 in Northeast Florida and 21 throughout the Boston area, according to...

Jack in the Box adds online college courses for employees

StraighterLine announced that Jack in the Box Inc., which operates and franchises the Jack in the Box and Qdoba restaurant chains, is adding StraighterLine's self-paced online college courses as an option for its employees. The incorporation of StraighterLine's courses allows...

Au Bon Pain participates in California Strawberry Commission workshop

Last week, the California Strawberry Commission hosted a culinary workshop for select restaurant chain corporate chefs, menu developers and buyers. The two-and-a-half day event included field, cooler and processor tours; expert speakers; hands-on culinary sessions; and a Market Basket Challenge...

MAD Greens adds MonkeyMedia Software's catering platform

MonkeyMedia Software, a provider of complete catering solutions for multi-unit restaurant operators, has announced a partnership with Denver-based MAD Greens Inspired Eats to grow the concept's revenue base through catering sales. MAD Greens will deploy MonkeyMedia Software's Get Catering and...

FMS solutions partners with Bang Bang Mongolian Grill

FMS Solutions has announced that it will provide accounting and payroll services to Bang Bang Mongolian Grill. The fast casual restaurant chain joins more than 2,200 retailers across North America currently serviced by FMS Solutions.

Jamba, US Foods announce distribution alliance

Jamba Inc. and US Foods have announced that they have formed a supply chain distribution alliance for service in the northeastern United States.

FastCasual.com publishes Restaurant State of the Industry Report 2012: Workforce Management

FastCasual.com has published its Restaurant State of the Industry Report 2012: Workforce Management, which provides a comprehensive view of hiring, retention and compensation trends across the fine dining, fast casual, quick service and casual dining segments. The report includes 55...

Zpizza joins NRA's healthy menu mission

Zpizza is the first pizza chain to sign up for the National Restaurant Association initiative encouraging restaurants to offer healthier menu options for kids. Zpizza's healthier choices include: California Pizza on wheat crust; Berkeley Pizza; Curry Rustica; Mixed Greens with...

NRA survey finds more restaurants recycling

Roughly two-thirds of the nation’s restaurateurs have recycling programs as part of their sustainability efforts, according to a new study conducted by the National Restaurant Association in partnership with Georgia-Pacific Professional. The research, a survey of 500 restaurant operators released...

Women’s Foodservice Forum names 2011-12 board

The Women's Foodservice Forum (WFF) has announced its 2011-12 executive committee and board of directors. The executive committee and board of directors were sworn in this week at the WFF Annual Leadership Development Conference in Orlando, Fla.

UFood Restaurant Group partners With Mindshare Technologies

UFood Restaurant Group Inc. has retained Mindshare Technologies to implement a comprehensive customer satisfaction program. Mindshare's process captures customer feedback, resulting in real-time reporting that allows clients to act on data and make operational improvements, resulting in greater customer satisfaction....

NRA, Georgia-Pacific Professional to develop recycling best practices

The National Restaurant Association has announced that it will work with Georgia-Pacific Professional to identify best practices in the areas of recycling and sustainability, both of which are key components of profitability for the restaurant industry. “Georgia-Pacific Professional’s commitment to...

Jamba Juice partners with SYGMA Alliance

Jamba Inc. and national foodservice distribution SYGMA, have announced their plans to form a supply chain distribution alliance.

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