The Evolution of Fast Casual

Fast casual restaurants, with their upscale ambiance and promises of higher quality food, continue to be the driver of restaurant industry growth, but as more brands enter the segment, industry stars will have to modify their model to continue that impressive growth.

Type: White Paper

Sponsor: Long Range Systems


Best-Kept Secrets: The 5 Things That Really Keep Customers Coming Back

Use these tips to add value to your customer interactions, and you’ll be singing the loyalty song in no time.

Type: White Paper

Sponsor: FiveStars Loyalty


5 Reasons You Should Be Obsessing Over Customer Loyalty

Stop focusing on getting new customers and realize your existing customers are the ones keeping you in business.

Type: White Paper

Sponsor: FiveStars Loyalty


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Consumers value great customer service. If you give customers an experience that exceeds their expectations, they'll gladly pay more for it...and recommend you to their friends! Deliver a bad customer experience, you'll be the one paying the price.

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