A new frontier: Desktop dining


How "desktop dining" represents an untapped opportunity for the restaurant industry.


Health Care Law upheld, restaurant industry responds

The United States Supreme Court upheld a majority of the provisions within the Patient Protection and Affordable Care Act (PPACA), introduced and signed by President Barack Obama in 2010.

Feeding kids healthier foods

Restaurants and the foodservice industry are making healthy strides when it comes to serving nutritional meals to children.

Meal credits

Many restaurant owners who offer free meals to their employees are unaware that they are entitled to a minimum wage meal credit for each employee. Specifically, an employer who customarily furnishes meals to employees may reduce the cash wages paid...

Feds charge a suspected major cyber thief

Everyone in retail can breathe a little easier today knowing that federal authorities have charged David Benjamin Schrooten, or as he is known in cyber space “Foretezza,” with multiple counts of credit card theft.  Allegedly, Schrooten, who is a Dutch national, and his U.S. accomplice, Christopher A.

The most important issue facing restaurant owners today: tip reporting

I’ve worked many years for tips. I began my restaurant career when I was 14 (don’t tell the Labor department).

NRA 2012: Denise Lee Yohn talks Level 5 Relevance

Denise Lee Yohn will be a keynote presenter at the 2012 Fast Casual Executive Summit. During this year's NRA Show, she discussed the five ways restaurant operators can stay top-of-mind with guests.

Is social media part of your marketing mix?

We all know that our friends and families influence us if they give us a recommendation…or a ‘stay away!’ …for a vendor or business. And those recommendations have proliferated in the social media sphere through sites like facebook and Yelp....

You want to franchise your restaurant: Now what?

In my last blog, we discussed why your restaurant should be franchised. I will assume that you have listened to what I said and you have now made the decision to become the next McDonalds or Dunkin Donuts.

Cranking up catering sales in a multi-unit restaurant environment

There are many thousands of proven sales systems that your brand can implement to help make your catering sales sing. But here’s the rub.

Want to Facebook? What are you waiting for

Ninety five percent. That’s right, 95% of all consumers are on Facebook, according to our latest research findings across both North America and the UK. We asked more than 12,000 consumers from all age and income groups to tell us about their social media usage last month.

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Pinkberry names retail exec to board of directors

Pinkberry has announced that leading retail executive Betsy McLaughlin is joining the company’s board of directors. McLaughlin is the former CEO of Hot Topic Inc. Under her leadership, Hot Topic grew from 190 stores in 1993 to more than 800...

Boloco presents at ICR Xchange

Boloco presented its operational outlook at this year’s 14th Annual ICR XChange Conference on Jan. 10, 2012.

Restaurant traffic flat first 9 mos of 2011

The U.S. restaurant industry entered 2011 in a state of optimism after ending 2010 with two consecutive quarters of one percent traffic increases, but the continuing economic saga of high unemployment and low consumer confidence kept visits to restaurants flat...

Kitchens with Confidence launches gluten-free, allergy-free webinar

Kitchens with Confidence LLC has announced the launch of an online 90-minute interactive webinar focused on gluten- and allergy-free dining. AllerTrain, a first-of-its-kind training program, will educate foodservice providers about food allergens, intolerances and Celiac disease.

Social media management systems strike effective balance

Having a social media management system has become a necessary tool for restaurant operators trying to sift through the vast and varied customer comments received on a daily basis. For chains of one to 1,001 locations, these systems are crucial...

Chipotle to announce Q2 results

Chipotle Mexican Grill Inc. will host a conference call at 4:30 p.m.

Market Force acquires leading Canadian customer intelligence provider

Market Force Information has acquired Winnipeg-based Tell Us About Us (TUAU), a leader in customer experience measurement and Canada’s largest customer intelligence solution provider. Effective March 15, 2011, the agreement marks Market Force’s fourth acquisition since its inception in 2005....

HotSchedules, Newk’s Express Café to host customer reference webinar

On March 31 from 10 a.m. to 11 a.m.

MonkeyMedia Software CEO to host catering education webinar series

Erle Dardick, CEO of MonkeyMedia Software, a provider of web-based software, strategy and education services for multi-unit restaurant operators, has announced the debut of the company’s complimentary catering education series, “Catering Makes Sense: An Educational Series for Multi-Unit Restaurant Operators.”...

NPD: Restaurant visits up in second half of 2010

Although visits to U.S. restaurants are still below the level registered six years ago, there were signs of improvement in the second half of 2010, according to market research firm The NPD Group.

Study reveals sales jumps from incentivized programs

In 2010, restaurant goers signficantly increased the amounts of food and drink they purchased when incentivized through gift cards, comp cards, and loyalty programs, according to a 2-year analysis of consumer promotions conducted at 50 New England restaurants. The analysis,...

RedBrick Pizza goes gluten-free

Continuing on its quest to create a healthier experience for guests, RedBrick Pizza has introduced a new gluten-free pizza crust especially for wheat sensitive diners. Each serving of the gluten-free pizza contains less sodium, calories and carbs than ordinary pizza....

Consumers to alter budgets amid rising gas, food costs

As food companies and restaurant operators make hard fought attempts to keep from raising prices, U.S. consumers are bracing to pay more for their food in 2011, according to food market research by The NPD Group. “With food inflation accelerating...

Chipotle to present at investor conferences

Chipotle Mexican Grill Inc. announced that it will present at two investor conferences. On Jan.

Technomic ranks Wingstop No. 1 for wings

Wingstop, a 470-unit chicken wing chain, is making a strong impact on guests, according to recent Technomic Inc. research.

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Consultant / Analyst information and articles on Fast Casual.