Jack in the Box places tremendous value on its brand, and we work hard to protect it.
The company's HACCP-based food-safety management system is among the most comprehensive in the industry. Products are closely monitored and scrutinized by laboratory teams and product managers to guarantee product and quality excellence along the entire supply chain. This farm-to-fork food-safety system achieved industry recognition in 2004 when the International Association for Food Protection presented Jack in the Box Inc. with the prestigious Black Pearl Award.
Guest feedback is collected and organized by the company's Voice of the Guest program – be it a product, service, environmental or food-safety issue – to better meet our customers' needs.
Our margin improvement program is designed to improve margins and unit economics by streamlining processes, reducing production time and saving money on ingredients, supplies and equipment.