Catering As the restaurant industry becomes more crowded, operators are turning to new services to compete and differentiate. Among the fastest growing services is off-premise catering. It is estimated that restaurant locations can add $1,000 to their daily sales by adding this channel.
Coffee / Specialty Beverages The US coffee and specialty beverage industry generates more than $18 billion in annual combined revenue. Learn about the latest trends and discover how your restaurant can gain a piece of the coffee and specialty beverage market share.
Customer Service / Experience Consumers value great customer service. If you give customers an experience that exceeds their expectations, they'll gladly pay more for it...and recommend you to their friends! Deliver a bad customer experience, you'll be the one paying the price.
Digital Signage Digital signage gives restaurant operators a powerful tool to engage customers. Learn how many restaurants are implementing digital signage and how it's enhancing both the customer experience and their bottom line.
Equipment & Supplies From kitchen equipment to front-of-house furniture, we'll help you stay on top of the latest trends and considerations when it comes to restaurant supply purchases.
Fast Casual Executive Summit The 8th annual Fast Casual Executive Summit #FCSummit is the industries longest running fast casual event for top-level restaurant leaders and innovators of the fast casual industry. We bring together an experienced group of restaurant professionals whose common interests and concerns are brought to the table for open discussion in a fun and collaborative environment.
Food & Beverage Is your menu keeping up with consumer tastes? Learn what’s hot (and not) in food and beverage trends so you can continue to deliver the culinary experience your customers want.
Food Safety Consumer awareness of food safety is growing as government regulations tighten. Restaurant operators must also stay aware of food safety issues and provide training to employees. Check out this research center for the latest news and best practices.
Franchising & Growth Trends and best practices for restaurant franchisors and franchisees. Stay on top of the brands that are growing, how they're doing it and where.
Health & Nutrition Get the facts on restaurant nutrition. Consumers are increasingly concerned about healthy lifestyles and you need to know the difference between what they say they want and what they'll actually order.
Insurance / Risk Management Protecting your business and employees from crime, accidents, natural disasters and other dangers is an important consideration for every restaurant operator. Here you'll learn best practices for effective risk management and restaurant insurance.
Marketing / Branding / Promotion Attract more customers to your restaurant. Discover marketing ideas and tips to help your brand be top of mind the next time someone gets hungry.
Menu Boards Restaurant menu boards are increasingly going digital. Through this research center you'll learn the many benefits of digital menu boards and how to implement them successfully.
Online / Mobile / Social Your customers are online and mobile. Are you following them? With the advance of smart phones and social media you have new, powerful ways to connect with customers. We'll help you stay on top of the trends in online, mobile and social marketing.
Online Ordering Online ordering has grown exponentially in recent years as consumers increasingly turn to their mobile devices and computers for quick, convenient order placing. Larger chains are starting to see digital sales reach 40-plus percent and are pushing the ever-changing platform through various promotions.
Operations Management You can't escape the daily operational challenges that come with managing a restaurant. Whether your biggest challenges come from the front-of-house or back-of-house, you'll find resources here to help you manage them.
PCI Compliance Are your retail operations compliant with the PCI DSS specification? If the answer is no – or, "I don't know" – these resources will help you understand what the specification means, and how to begin the process for your company.
Restaurant Design / Layout Restaurant design can be a crucial part of building a successful brand. Layout of your restaurant can also affect your operational efficiency. Check out this research center for ideas and trends in restaurant design and layout.
Staffing & Training Staffing is critical to the success of any business, but especially in the restaurant industry with its high employee turnover rates. This research center offer insights for human resources managers to help hire, train and retain the best employees.
Sustainability Embracing sustainability best practices can be a great way to differentiate your restaurant. Look here for ideas to attract the growing number of consumers who prefer to spend their money with businesses that demonstrate social responsibility.
Systems / Technology From point-of-sale (POS) systems to digital menu boards to online ordering, and more...Learn about the latest innovations in restaurant technology and how they can have a positive impact on your bottom line.
Top 100 Fast Casual's 2011 Top 100 Movers and Shakers ranks the restaurant-industry segment's best brands based on innovation, sales and unit growth, marketing success and food quality. In addition to our Top 100, this year's issue includes a look at the top marketing, technology and food trends of 2010, along with an executive Q&A with Panera Bread chairman Ron Shaich.
Trends / Statistics Research the latest restaurant industry trends and statistics. Understanding the trends driving the industry and how to leverage that knowledge for future growth will keep you ahead of your competition.