Restaurant Insurance & Risk Management

Features, News & Blogs

The Secret Decoder Ring and Loss Prevention
	Over the holidays I watched "A Christmas Story" for the gazillionth time. One of the scenes in the movie is Ralphie getting his secret decoder ring to unlock the mysteries of the universe. His ring consisted of all the tools that when utilized would …
But I thought it was being done – Inspecting the expected
	We may have too much faith that it cannot happen, or won't happen or we're simply naïve. Perhaps we don't seek, therefore we don't find. Maybe it's assumptions, perhaps laziness, or even poor work ethic. It can breed and morph in a culture …
Wrestling with a million dollar baby - skimming
	The restaurant industry is rife with ways to lose profitability. Just when you think you have things buttoned up, a new twist comes along that can threaten your business and you may not even know about it. Last year the restaurant industry lost an …
Personal safety tips for the holidays
	D.B. "Libby" Libhart has more than 30 years of experience in the loss prevention industry. He has provided security and safety leadership in retail settings and quick-service restaurants, including for Yum! Brands. These tips are good to follow …
One is the loneliest number
	An employee was working at a chain donut shop by herself at 3 a.m. on a Saturday morning in Johnston, R.I. She was standing behind the counter when she heard a noise and saw a man climbing the drive-thru window. According to police, the man grabbed …
The art of building a bank
	It has nothing to do with concrete blocks and mortar. Cranes and bulldozers are not involved, and it has no reference to the facility where you make your deposits or take out a loan. The first time you encounter it, you may think you're ahead of the …
What’s the worst that could happen?
	Last Friday, an employee of Long John Silver's in Jackson, Mich., opened the back door to take out the trash after closing. He was confronted by two men wearing bandanas, one with a gun. A friend of the employee who was waiting in the parking lot …
Teach employees how to react in dangerous situations
	Yasin Sara was robbed at his Y & S Supermarket this past week in Tampa, FLa. Sadly the robbery turned tragic when Sara confronted the gunman and was shot in the chest. Luckily he is expected to recover; he is in critical but stable condition …
Slippery when wet – A mop bucket mentality
	I first noticed the unmistakable sound of a mop bucket being pushed across a tile floor. I glanced over at the shift manager as he rolled the bucket of hot sudsy water toward the doors. It was mid morning and I was sitting in a regional bagel chain …
Excessive exposure results in sunburn, frostbite, … violent robbery
	Exposure to the elements for any length of time can lead to devastating consequences. Skin unprotected from the sun may result in serious sunburn. With extended exposure to freezing temperatures, human tissue may be susceptible to frostbite. A body …