Features, News & Blogs
  • Majority of restaurateurs and chefs fail celiac test

    Chefs and restaurateurs lack a fundamental understanding of gluten-free protocols, according to the National Foundation for Celiac Awareness (NFCA), a non-profit organization dedicated to raising …
  • Restaurants to add 450,000 summer jobs

    Restaurants are expected to add 450,000 jobs this summer season, a 4.6 percent increase over the March 2012 employment level, according to National Restaurant Association projections. This year shows …
  • Chipotle shares drop after SEC joins hiring investigation

    Shares of Chipotle Mexican Grill dropped nearly 2 percent May 21 after the reported news of the U.S. Securities and Exchange Commission joining an investigation into the company's hiring practices …
  • SEC joins Chipotle hiring probe

    The SEC has joined an investigation into Chipotle's hiring practices. According to several news reports, the commission sent Chipotle a subpoena received May 17 requesting "information regarding our …
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  • Jimmy John's founder a case study in risk-reward

    Jimmy John Liautaud, CEO and founder of Jimmy John's, admits he underestimated the time and effort that went into running a restaurant concept when he first started in 1983. It didn't help that his …
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  • Is your staff BYOD and policy free?

    Employees using their own devices (smart phones, tablets, PCs) actively use the technology they're most comfortable with, which has a positive impact on productivity. Some organizations are creating …
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  • The most important issue facing restaurant owners today: tip reporting

    I've worked many years for tips. I began my restaurant career when I was 14 (don't tell the Labor department). I've been a busboy, a waiter, a bartender, and manager. My brothers were chefs, my …
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  • Quiznos overhauls brand, menu

    Quiznos has launched a new branding campaign, called "QRAVE Quiznos," in addition to menu enhancements, franchisee resources and more. These strategies are part of Quiznos' larger, long-term strategy …
  • Is it real or counterfeit? Practical tips in detecting counterfeit currency

    "Good morning! Thanks for calling XYZ Company; how may I help you?" "Hi. This is Susan down at the bank." "Oh, Hi Susan; How are you?" "I'm fine thank you, but I'm afraid I have some bad news for you …
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  • Three organizational challenges that hinder innovation (and the solutions to resolve them)

    In a recent McKinsey study, 70 percent of corporate leaders profess that innovation is among their top three priorities for driving growth. But the way companies manage and govern innovation doesn't …
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Staffing is critical to the success of any business, but especially in the restaurant industry with its high employee turnover rates. This research center offer insights for human resources managers to help hire, train and retain the best employees.

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