Restaurant Staffing & Employee Training

Features, News & Blogs

Majority of restaurateurs and chefs fail celiac test
Chefs and restaurateurs lack a fundamental understanding of gluten-free protocols, according to the National Foundation for Celiac Awareness (NFCA), a non-profit organization dedicated to raising …
May 25, 2012
Restaurants to add 450,000 summer jobs
Restaurants are expected to add 450,000 jobs this summer season, a 4.6 percent increase over the March 2012 employment level, according to National Restaurant Association projections. This year shows …
May 25, 2012
Chipotle shares drop after SEC joins hiring investigation
Shares of Chipotle Mexican Grill dropped nearly 2 percent May 21 after the reported news of the U.S. Securities and Exchange Commission joining an investigation into the company's hiring practices …
May 22, 2012
SEC joins Chipotle hiring probe
The SEC has joined an investigation into Chipotle's hiring practices. According to several news reports, the commission sent Chipotle a subpoena received May 17 requesting "information regarding our …
May 21, 2012 - Valerie Killifer
Jimmy John's founder a case study in risk-reward
Jimmy John Liautaud, CEO and founder of Jimmy John's, admits he underestimated the time and effort that went into running a restaurant concept when he first started in 1983. It didn't help that his …
May 18, 2012 - Alicia Kelso
Is your staff BYOD and policy free?
Employees using their own devices (smart phones, tablets, PCs) actively use the technology they're most comfortable with, which has a positive impact on productivity. Some organizations are creating …
May 17, 2012 - Nate DaPore
The most important issue facing restaurant owners today: tip reporting
I've worked many years for tips. I began my restaurant career when I was 14 (don't tell the Labor department). I've been a busboy, a waiter, a bartender, and manager. My brothers were chefs, my …
May 17, 2012 - Rick Casmass
Quiznos overhauls brand, menu
Quiznos has launched a new branding campaign, called "QRAVE Quiznos," in addition to menu enhancements, franchisee resources and more. These strategies are part of Quiznos' larger, long-term strategy …
May 11, 2012
Is it real or counterfeit? Practical tips in detecting counterfeit currency
"Good morning! Thanks for calling XYZ Company; how may I help you?" "Hi. This is Susan down at the bank." "Oh, Hi Susan; How are you?" "I'm fine thank you, but I'm afraid I have some bad news for you …
May 11, 2012 - D. B. "Libby" Libhart
Three organizational challenges that hinder innovation (and the solutions to resolve them)
In a recent McKinsey study, 70 percent of corporate leaders profess that innovation is among their top three priorities for driving growth. But the way companies manage and govern innovation doesn't …
April 30, 2012 - Rob Connelly