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Features, News & Blogs

Dollars loaded on Starbucks loyalty cards up 32 percent in Q2
Starbucks Corporation reported financial results for its 13-week fiscal second quarter and 26-week fiscal year to date ended March 31, 2013. Highlights include: Total net revenues increased 11 percent to $3.6 billion; Global comparable store sales …
Paytronix adds CRM solution for restaurants
Paytronix Systems Inc. has launched a new Data Insights offering that includes a comprehensive CRM solution geared toward the restaurant industry. Data Insights combines dashboard reports with a team of analysts that synthesizes data from sources …
Soft economy drives more need for loyalty marketing
As the economy continues a slow recovery and brand competition heightens, loyalty marketing has become more important than ever. According to market research firm Technomic, loyalty marketing and rewards programs are diverse, but they all share one …
Max's Restaurant taps Punchh for mobile loyalty program
Max's Restaurant Cuisine of the Philippines has selected Punchh to launch a smartphone-based rewards program for its North American customers, according to a company press release. Max's Restaurant, a global Filipino brand with units also in the …
Perka named a top 10 most innovative company
Perka Inc., a mobile loyalty solution for merchants, has been recognized by Fast Company as one of the 10 most innovative companies in the "Local" category. The magazine's annual list highlights businesses whose innovations have made the greatest …

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Featured White Papers

Taking BYOD to the Next Level: Leveraging Customers' Mobile Devices to Increase Loyalty and Drive Sales
The rise of Bring Your Own Device (BYOD) programs is considered the most radical shift in business computing since PCs entered the workplace. With personal mobile devices now mainstream and able to …
Tags: Customer Experience, Customer Service, Customer Service / Experience, Loyalty Programs, Marketing, Mobile Interactivity, Mobile Retail, Online / Mobile / Social, Restaurants, Retail, Wireless Ronin Technologies
Type: White Paper
Sponsored by: Wireless Ronin Technologies
Show Me The Money: Word of Mouth Marketing in the Mobile and Social Era
Most restaurants believe that 70% of their customer traffic comes through word of mouth (WOM) and 69% us social media marketing because they believe it drives word of mouth. However, restaurateurs …
Tags: Communications, Loyalty Programs, Online / Mobile / Social, Punchh, Software
Type: White Paper
Sponsored by: Punchh
Customer Loyalty in the Restaurant: Implementing an Effective Business Building Loyalty Program
How do you increase customer loyalty, maximize the relationship with your customers, and compete against the myriad of marketing messages targeting your clientele? A well-designed customer loyalty …
Tags: Customer Service / Experience, Granbury Restaurant Solutions, Loyalty Programs, Online Ordering, Online Purchasing, POS, Restaurants, Software, Systems / Technology
Type: White Paper
Sponsored by: Granbury Restaurant Solutions
Webinar: So you think you're ready for mobility? Mobility Payment Trends and Network Security
With a push towards mobility, business owners are capitalizing on wireless technology to provide their customers with new customer loyalty and couponing programs. However, creating a mobile interface …
Tags: FastCasual.com, Loyalty Programs, Marketing, Marketing / Branding / Promotion, Mobile Marketing, Mobile Payments, PCI Compliance, Vendor Safe Technologies, Webinar
Type: Webinar
Source: FastCasual.com
Electronic Loyalty Program Boosts Sales
A Dallas sub shop is allowing customers the opportunity to participate in a new loyalty program that tracks purchases and redeems rewards using their own existing debit and credit cards. As a result …
Tags: Customer Service / Experience, FastCasual.com, Loyalty Programs, Systems / Technology, vPromos
Type: Case Study
Source: FastCasual.com

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Products & Services

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	Retail Customer Experience Executive Summit August 13-14, 2013 \| San Diego
	ATM & Mobile Summit – The Future Of Payments September 25-26, 2013 \| Washington, DC
	Fast Casual Executive Summit October 13-15, 2013 \| New Orleans
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Study: Consumers want e-commerce, loyalty options from restaurants

Taking BYOD to the Next Level: Leveraging Customers' Mobile Devices to Increase Loyalty and Drive Sales

Show Me The Money: Word of Mouth Marketing in the Mobile and Social Era

Customer Loyalty in the Restaurant: Implementing an Effective Business Building Loyalty Program

Webinar: So you think you're ready for mobility? Mobility Payment Trends and Network Security

Electronic Loyalty Program Boosts Sales