Features, News & Blogs
WhenToManage, a provider of cloud-based software for the restaurant industry, has introduced Flow, a social networking tool that allows employees to share ideas, comments and files in real-time, from their desktop, tablet or smartphone. According to …
What Panera 2.0 means for all operatorsBy Noah GlassOlo At Panera's Investor Day in late March, Chairman and CEO Ron Shaich charmed those gathered in Charlotte with a personal story of how he used to "skip the line" for breakfast at his local Panera by calling the manager ahead of time …
For many restaurants, having a branded mobile app is fairly new and is often underutilized or forgotten when planning traditional marketing campaigns. This lack of integration can lead to frustration for customers who expect mobile and online …
The Washington Restaurant Association's 2014 Northwest Foodservice Show, which kicked off Sunday and continues throughout today, is featuring Google Glass live streaming. According to a news release, this is the first time the foodservice industry …
Seamless dining: The gamified restaurant experienceBy Imran Sayeed, CTO, NTT DATA and Pernian Faheem, Retail Lead for the Social Mobile Gamification practice, NTT DATA. Customers don't have time to wait in line these days, and restaurant owners are solving that problem by incorporating social media …
Panera undergoes digital makeoverPanera Bread today officially unveiled Panera 2.0, a series of technologies to enhance the customer experience at every turn — from digital ordering and payment to operations and even consumption. "Panera 2.0 is an investment in the customer …
QSR Automations has introduced its new guest management solution, DineTime. According to a company news release, DineTime enables smaller-scale establishments to run more efficiently while maximizing customer experience. Features of the new app …
Genghis Grill has tapped DTT, a provider of surveillance and video-based loss prevention solutions, to manage operations at 62 of its locations. Because of a successful pilot, Genghis will soon expand it to its franchise community, according to a …
Leaf, creator of a mobile POS tablet specifically designed for commerce, has launched its Payment Apps, a marketplace through which merchant acquirers directly market their payment processing services to merchants using the Leaf POS system. The …
How Jersey Mike's new mobile app is increasing sales In the fall, Jersey Mike's introduced a new iPhone app that includes both digital ordering and loyalty program management. It was one of the first apps in the industry to include both features. CMO Rich Hope said the company was just trying to …
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From point-of-sale (POS) systems to digital menu boards to online ordering, and more...Learn about the latest innovations in restaurant technology and how they can have a positive impact on your bottom line.

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