Features, News & Blogs
Don't try this at homeLast week I had the pleasure of hosting Jerry Calabrese for a Fast Casual webinar. For those that missed it, Jerry recently retired from McDonald's where he was the Global VP for Customer Measurement Programs. Translation? He built and ran the …
Webinar: Pinpointing the metrics that matter in growing salesIn early 2000, stock for QSR giant McDonald's had fallen to an all-time low of $12 per share. Ten years later, those shares were selling for $82-plus. The company's dramatic turnaround can be attributed to successful new product launches, buoyed by …
On June 23, Market Force, a provider of customer intelligence and customer experience services and solutions, will host a webinar about growing restaurant sales by using a variety of metrics. During the webinar, Jerry Calabrese, former vice …
Sales relationships critical for successful catering programA catering program can oftentimes be more profitable than in-store performance, and a restaurant operator therefore must have the right sales team in place to capitalize on the opportunity. A webinar Tuesday, "How to Sell Catering Effectively in the …
Empathica and FastCasual.com will present a roundtable webinar May 12 discussing the five emerging foodservice industry trends. The webinar, "Emerging Trends in the Foodservice Industry," will be held May 12 at 2 p.m. Panelists include Mark …
Share Our Strength and Fishbowl will host a webinar titled, "How to drive sales and build loyalty with strategic cause marketing," on April 27 from 3 to 3:30 p.m. EDT. The webinar will feature Ignite Restaurant Group executives Robin Ahearn, CMO …
Consumers don't know sustainable restaurants, says Hartman GroupOn June 8, 2010, The Hartman Group, Inc., a research and consulting firm specializing in consumer purchasing behavior, presented a webinar entitled, "Five Tips for Making Sustainability Relevant." Michelle Barry, senior vice president of The Hartman …
LOUISVILLE, Ky. — Kronos Inc., provider of workforce management solutions, and FastCasual.com, the leading news and information source covering the fast casual restaurant industry, have announced the free webinar, "Workforce Management and the …
BELLEVUE, Wash. — Consumer research firm The Hartman Group is hosting a free webinar April 16 that will explain its point of view on how customers' lives are changing because of the recession. The webinar will address: Is the new frugality the …
Newsletters, intranet keep franchisees up to speedWhen a company such as FOCUS Brands has a corporate message to spread, their biggest challenge is how. The company's concepts consist of Carvel, Seattle's Best Coffee, Cinnabon, Schlotzsky's and Moe's Southwest Grill, and while some franchisees are …
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