Yogurtland deploys DigitalPersona fingerprint biometrics

Oct. 31, 2011

Yogurtland units across the U.S., Mexico and Guam are deploying DigitalPersona's fingerprint biometrics system, U.are.U Fingerprint Readers, to address Payment Card Industry (PC) compliance requirements and reduce payroll fraud.

DigitalPersona's fingerprint readers eliminate the need for franchise managers to remember login passwords at each store location, and also help eliminate buddy punching by employees. The objective is to increase operational efficiency and reduce costs at Yogurtland locations.

Employees at Yogurtland previously used 4-digit PIN codes at point-of-sale terminals to access time-and-attendance and POS systems, while managers used swipe cards for override authorizations. One of the biggest operational challenges was complying with the PCI Data Security Standards requirement to change a user's complex password every 90 days.

Franchisee managers and owners with multiple locations found it difficult to remember the changing passwords. By using U.are.U Fingerprint Readers with their Micros Systems Inc. point of sale software, managers and owners no longer need to go through this process. They now touch the fingerprint reader to release the password.

"I've had the opportunity to use DigitalPersona's fingerprint solutions in a variety of other retail and POS businesses, and knew they were a perfect fit for addressing our needs at Yogurtland," said Phil Olea, director of technology at Yogurtland. "Fingerprint readers give you an irrefutable proof of identity and ensure that employees aren't clocking in and out for each other, and that only our managers have the ability to approve voids, discounts and overrides. Our employees were happy to get rid of their PINs and swipe cards, and seem to love that we are using cool, modern technology in our stores."

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Topics: Business Strategy and Profitability , Loss Prevention , Operations Management , Staffing & Training

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