Mobile CRM is a game changer that puts every restaurant on an even playing field

Heavy users of a brand do respond to rewards, but most customers prefer nuanced benefits, like special status as a VIP who gets access to private promotions.

Schlotzsky's cracks top five in app store restaurant category

Loyalty app is the centerpiece of Schlotzsky's effort to connect with Millennials.

How corn affects food prices

Corn prices were up 13 percent in the first six weeks of 2014 which will adversely affect the price of many of the foods you stock in your restaurant.

Building, branding and loyalty in fast casual

Fast casual operations in non-commercial establishments are building brands and creating loyal consumers.

Moe's finds a sweet spot with contextualized tweets, increased digital spend

A well-timed tweet helped drive home Moe's brand message and engage customers.

A framework for measuring and monitoring mobile app loyalty

Even the most loyal customer evaluates every touch point and interaction with a business.

Navigating the new food codes: Part 1

Operators need to know the 8 major allergens and the best practices surrounding the use of separate containers and preparation methods designed to prevent cross-contact.

Restaurants fire up promos for Fourth of July holiday

From menu rollouts to marketing campaigns, some concepts are in the spirit.

Consumer Reports: Low chain restaurant scores should be a ‘wake-up call’

Food quality now trumps location convenience for restaurant consumers.

Capriotti's CEO: Franchising an attractive option for those burned in the Great Recession

Morris' passion for Capriotti's food and proven concept took him from franchisee to top exec.

The perks of using cloud technology in your restaurant

Anthony Lye, chief product officer at Red Book Connect, also shares his thoughts on how the Millennial Generation will affect the workforce.

Burger Lounge CEO: Almost any food type can be 'fast casualized'

J. Dean Loring believes the 'better burger' bubble is here.

Pollo Tropical's streamlined menu, focus on accuracy boost AUVs

Increased efficiency, improved accuracy lead to gains for Pollo Tropical.

Fast casual brands using social media to engage World Cup fans

The World Cup means big business for many fast casual brands, and they are reaching their fans directly through their social channels.

Reward and loyalty programs for your catering customers

Provide your customers with the option to select which program they prefer.

Millennials want more than brand familiarity

Younger consumers are willing to pay extra for products from companies with positive social, environmental impacts.

LevelUp: Consumers increase spending with iBeacon technology

Experts don't believe BLE should be a replacement for current emerging technologies such as NFC or EMV, but rather complement the in-restaurant experience.

Federal Donuts hopes to kickstart 'radical' hospitality with partnership

If Rooster Soup Co.'s crowdfunding effort gets off the ground, its profits will be donated to helping those in need.

Reliable transportation: What does that mean for hourly workers?

If you’re located in a bike-friendly city, make sure to let seekers know and you may attract new faces.

Maui Wowi CEO: Sky's the limit for brand's growth

The coffee/specialty beverage brand just launched an online store for guests who want to have its products shipped to them.

Showing (1 - 20) of 2110


 

TRENDING

 

WHITE PAPERS