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    Laughing Planet, a quick-service restaurant chain in Oregon, is committed to offering nutritious food made with sustainable ingredients. It turned to Truitt Bros. to develop delicious, Food Alliance-…
  • How To Use Customer Complaints to Your Advantage

    Customer complaints are the most underutilized resource in the hospitality industry today. Every day in hotels, restaurants, and other hospitality venues, valid customer complaints are conveyed …
  • Choosing The Right Employee Part IV

    Here we go into a bit more detail on "target" qualities we value when interviewing potential new hires.
  • Time saver or work maker?

    Though they're technologically marvelous, automated ordering software in POS systems sometimes generate more work than they save. Their time will come, experts say, but until then operators may want …
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