Labor management in the restaurant industry is a huge headache. Turnover is high. Managers spend hours every week sorting through employees’ schedule requests and making shift changes, often forgetting to record important information in their logbooks. Meanwhile, employees struggle with jotting down their schedules on the back of sales receipts and may make a dozen phone calls just to get one shift covered. The old way is just that – outdated, inflexible, inaccurate and often costly.
Founded in 1999, HotSchedules is passionate about the fast-moving, high-energy restaurant culture and partnering to help you manage it better. HotSchedules’ suite of solutions are designed to deliver fast, proven ROI by streamlining the scheduling process, reducing controllable labor costs and increasing employee retention. Additionally, the communications portal and Digital Logbook will put you in control of your staff journal and shift notes like never before. Whether accessing the solution via the web, mobile app, or our handy support options managers and staff are empowered with the robust tools they need to be more efficient and effective.
What’s more, when you partner with HotSchedules, not only will you receive outstanding training and account management, you’ll be backed by our renowned, bi-lingual support team, accessible seven days a week. The HotSchedules support team is known for routinely exceeding customer expectations for responsiveness and issue resolution, and continues to deliver on an outstanding customer satisfaction rating.
Without exception, restaurant managers have never had a better tool for managing schedules and corresponding with their teams. Whether your restaurant has one location or 1,500, HotSchedules has a labor management and employee engagement package that fits your company’s size and unique needs.