How outdoor seating can increase your revenues by 30%

No matter what kind of establishment you run, a simple deck or patio can increase revenue by up to 30 percent, according to Jeff Caldwell of Superior Shade.

YUM! struggling to create fast casual winner

Taco Bell’s fast casual concept, U.S. Taco Company, is closing just 14 months after it opened in Huntington Beach.

How to create gift cards, promos, badges inside your restaurant

Instead of paying a third-party company to create your restaurant’s gift cards, why not save money and have complete control by investing in an in-house card printer

6 ways to build a catering sales culture inside your restaurant

A strong sales culture in any company creates an environment where everyone’s in sales. I have always maintained that in any successful business there is "sales" and "sales support." Developing a catering sales culture within a restaurant brand is crucial...

How to build a multi-sensory experience in your restaurant

It takes a lot of work for restaurant and retail brands to deliver a remarkable experience. It can be done, however, by making sure the environment touches each of the five senses.

Why loyalty programs will drive restaurants, customers to embrace mobile payments

With mobile payment apps, restaurants enjoy faster transactions — tables can be turned up to 10 minutes faster — and users tip higher, spend more and make more repeat visits.

Chipotle: Only thing not fresh about our food are bogus ingredient claims

Are the attacks against Chipotle legit, or is the brand suffering from being too successful?

Sodium under new federal regulation microscope

The New York City Department of Health is leading this charge and proposed in early June that all chain restaurants with 15 or more locations add a symbol next to menu items that contain more than 2,300 mg of salt.

CONNECT: Why restaurants aren't deploying beacons

A recent panel at Networld Media Group's CONNECT Mobile Innovation Summit discussed beacon technology's role with restaurateurs and retailers today.

CONNECT: How to get your app into the hands of millennials

Millennials will only keep 20 apps on a phone so the challenge is creating one that makes the cut.

Why fast casual's customer experience isn't so casual

The fast casual customer experience is about guests getting what they want. That includes customized, fresh, unique food being prepared in front of them.

Mobile POS takes restaurant concepts offsite

Tech savvy CEOs and executives consider mobile POS systems as mini Enterprise Resource Planning systems similar to systems that drive food and beverage manufacturing companies.

Craft brews go wild: Mint, melon, Asian flavors now trending

Move over wine lovers, craft beers are now in vogue in fast casual and QSR restaurants.

Will silence prove deadly for Jimmy John's?

The killing of Cecil the lion is putting big game hunting at the forefront of the public's attention, and some consumers are directing their rage at Jimmy Johns. The chain has made no comment about the claims.

10 reasons brands fail at delivery

It may surprise you that the top 10 reasons why many restaurant concepts are stumbling or failing to deliver represent very simple business principles.

6 ways to make your restaurant more sustainable without cutting profits

Follow these six tips that relate to promotions planning and execution to make your restaurant more sustainable in the current industry climate.

US House blocks mandatory GMO labeling

On July 23, the U.S. House of Representatives took a measured and bold move to block any mandatory labeling of foods made with genetically engineered crops. The house voted and passed HR 1599, which created the Safe and Accurate Food Labeling Act.

5 misconceptions about mobile payments that could hold your business back

Market growth is significant, but like many cultural and technology shifts, misconceptions about the viability of mobile payment apps holds some businesses back from implementing powerful tools that can propel brand awareness, provide beneficial insights about their operations and have a positive impact on growth. So let’s set the record straight.

Finding your 'Purple Cow:' 3 ways to connect consumers to your brand

A truly noteworthy restaurant is one that captivates people and makes them feel connected to the brand, but how can you facilitate this desired connection with your customers?

Is mobile the key to digital ordering success?

Mobile expert discusses why mobile is the key to digital ordering success.

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