As the National Restaurant Show lumbered into its third day, GrubHub and Seamless, two leading online ordering providers for independent restaurants, awakened the industry with a major announcement …

I was honored to announce the winners of the Fast Casual Top 100 Movers & Shakers this week at our awards gala in Chicago, where most of the winning brands were represented by CEOs or other C …

Food innovation was the focus of the 3rd Annual Asia Food Forum and the Korea Food Industry Association this past week in Seoul, Korea. International speakers spoke on such diverse innovation topics …

Several months ago I was invited to speak about catering at the global franchise convention for Ben & Jerry's Ice Cream. It was an eye opening experience; not only is the culture of this …

Many of us may be familiar with the peculiar peccadillos of rock bands and divas for specified products in their dressing rooms. We've heard of demands for certain brands of water or required food …

Much of Snagajob's success, especially in its early years, was due to the growing trend that more job seekers were heading online to find jobs, as opposed to scouring the classifieds or going door-to …

Remember back in the 1990s, when business owners asked, "Do we really need a website?" My, how quickly that question disappeared. Today the vast majority of businesses now have websites, and for a …

Twenty years ago, a pizza operator could take a chart of the cheese market and overlay year after year in order to predict the cost for the next few months. Fast forward to cheese trades at the …

Pizza might be one of the most versatile ways to grab a quick bite to eat. It comes in takeout, delivery, dine-in, frozen and take-and-bake. Pizza is a staple during college, and research shows that …

I didn't know what to expect. I was standing in a room filled with anxious parents, celebrity chefs and assorted VIPs waiting as a growing buzz of anticipation rapidly filled the room. Something big …

With new menu labeling requirements already overdue, a lot of rumors are circulating throughout the food industry. The latest heard at the NRA's Executive Study Group Tuesday in Dallas... the delay …

Food innovation has become cheap talk within many food manufacturing companies and restaurant chains. The term is slapped on building entrances, R&D Kitchens, and employee business cards; but …

If you lost 5 percent or more of your sales and it just can't be explained how it occurred, would it bearable or terrible to the financial health of your business? Shortages in cash may be somewhat …

When you think about electronic security, what comes to mind? Do you consider how vulnerable your customer credit cards are, or how easily someone can break into your online bank account? These are …

In 1939, few movie characters were scarier than the Wizard of Oz. Dorothy, the Tin Man, the Scarecrow and the Lion were terrified by the specter of the Wizard's floating head, his snarling expression …

For the past six months, it seems I've been writing nearly weekly stories about fast casual brands opening in the Middle East. From the better burger concepts like Smashburger and Elevation Burger to …

A recent study by Consumer Reports found some discrepancies between the calorie and fat numbers listed on the websites of many national chain restaurants and their own team's findings. While most of …

Not since the introduction of the touchscreen has there been such a radical new option in the way we deliver restaurant technology. The introduction of the tablet — and its evolution into a …

Everyone wants to be a social media influencer these days, right? Can you imagine how excited I was when received this email message from Klout and the brand marketing folks over at Spice Islands …

I live in one of the most spectacular areas in the country for hiking. Northern California is loaded with well-maintained hiking trails but the foothills of Mt. Tam (home to Muir Woods) is truly the …