Losses to restaurants can occur from just about anywhere. We talk about cash stolen from registers and from customers by a multitude of internal fraud schemes. Food losses can mount from poor …

A year ago, Market Force conducted a survey and asked consumers to tell us their favorite fast casual restaurant, and why they nominated them. And we did it again in June of this year. Some of the …

Typically crime increases during the holiday season, and stores and restaurants are not exempt. Unfortunately, dishonest people and criminals are attracted to cash businesses and resort to robbery …

Is your restaurant required by law to post nutritional information? As restaurant owners and managers you are accustomed to customers' inquiries for the ingredient and nutritional information on your …

Credit card skimming in the restaurant industry is becoming more exposed as high-dollar theft cases are being made against restaurant workers. Recently in the Minneapolis – St. Paul area, seven …

*Disclaimer – I know nothing about music – just embrace the metaphor. The musicians filed into the auditorium and took their places on stage. One week till the opening performance and the …

As many restaurant franchisees are currently contemplating the need to make capital improvements to their restaurants, the recently enacted Small Business Jobs Act of 2010 has provided significant …

I remember it like it was yesterday… Derek, my best friend in 7th grade, ducked down in the back seat of the school bus and said "Cover me!" I turned around to at least act like I was …

We are living in a time of meta-shift. Pick your favorite historian, economist, futuris, or business sage - if you listen closely they are all telling us the same thing. We are navigating as best we …

Do you have control of your restaurant? By that I mean everyone who has keys to the building, and storage areas, codes to the POS system, and combinations to the safe are authorized. And by …

Last week, I started this discussion identifying items that contain gluten that might suprise you, as well as the first steps in creating gluten free dishes. In addition to identifying and …

My world consists of an overlapping series of chaos, blips, shadows and trends. Not only do contenders move through each of these stages, they interact with, ricochet off of, and go head-to-head with …

I'm spending my Saturday sitting on a Southwest Airlines cross-country flight, headed home after a whirlwind tour of our Firehouse Subs restaurants in Denver, Salt Lake City, and Las Vegas. Barely 12 …

Catering to the needs of customers who require gluten free dishes is a necessity for any busy restaurant. While it may seem daunting at first, by being informed and outlining kitchen rules for …

Food and flavor trends behave like attendees at a dance. Their behavior is dictated by the music being played. In other words, it is the circumstances surrounding them which predict their trajectory …

During election season candidates jockey and vie for position - looking for the edge over the other candidates. Battle plans are drawn. Counter moves anticipated. But what happens if a candidate …

If you want to know what's happening, or will be happening, in the area of sustainability, look no further than America's college and university campuses. That's where sustainability practices and …

With each passing day, social networking becomes further ingrained in our personal and work lives. The benefits of social networking in the workplace can be significant as it brings together distant …

The first time I heard Richard Young – the director of education for Pacific Gas and Electric's Food Service Technology Center – say, "You want to save on refrigeration? Just remember 4 …

I don't consider myself a complainer of any sort. When you're in the business, you should have sympathy for the operational challenges faced by all restaurants. But just this morning, I had an …