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Seamless and GrubHub partnership aims to scale growing online, mobile presence
Seamless North America LLC and GrubHub Inc. announced the signing of a definitive agreement to merge their services for ordering takeout. The merger aims to drive more orders to restaurants, deliver … -
Tabbedout now offering Google Wallet as payment option
Tabbedout and Google have teamed up to offer Google Wallet as a payment source in the Tabbedout app for Android. Now, at thousands of Tabbedout locations, consumers will have the opportunity to pay … -
Report: Consumers want clean restaurants with menu variety
According to a new report from Mintel; cleanliness (96 percent), menu selection and variety (94 percent) and comfortable seating (91 percent) are the most important attributes for consumers planning …1 comment -
MEDIAPRO deploying animated digital menu boards in restaurants
Covina Burger, a California-based QSR restaurant company, has ditched its plastic backlit menu boards in favor of dynamic digital signage menu boards from MEDIAPRO. The developer of animated digital … -
Red Book Connect names CEO
Red Book Connect, a global service-driven technology solutions company serving the restaurant industry, has appointed Larry A. Abramson as its chief executive officer, a previously unfilled position … -
What's new, and what's not, about giving great customer service
Customers have changed in ways that will profoundly impact how you deal with them. -
New mobile survey solution to help restaurants 'quickly address customer complaints'
Maritz Research has launched a customer survey system designed for the food service industry. The solution, Capella Restaurant, is the newest addition to the company's end-to-end customer experience …1 comment -
Study: Consumers want e-commerce, loyalty options from restaurants
A new survey from EMN8 shows that consumers want the option of ordering food online from their favorite QSRs. The survey was conducted online nationwide by Harris Interactive on behalf of EMN8 from … -
Square CEO: Register's new features speed up service
Legendary basketball coach John Wooden used to ingrain the fundamentals in his players' heads. He'd teach grown men how to tie their shoes before they'd even take the practice court. "The player who …- Alicia Kelso -
Supermarket chain taps Ping HD digital signage to improve shopping experience
When the Philadelphia-based supermarket chain The Fresh Grocer opened its first New Jersey store, near the campus of Rutgers University, it wanted to upgrade the shopping experience while retaining …1 comment -
Survey: Two-thirds of Americans would refuse to patronize restaurants with dirty restrooms
Foodservice professionals have a lot to think about when trying to deliver a quality dining experience, but restrooms need to be a major consideration, according to a recent consumer study from … -
Bruegger's Bagels marks 30th anniversary with giveaway
Bruegger's Bagels is celebrating its 30th anniversary with Three Free Bagel Day as a way to thank its loyal guests and as a fundraiser for Children's Miracle Network Hospitals, which also turns 30 … -
Snapfinger app adds more mobile options for restaurants
The mobile commerce platform Snapfinger announced the launch of its on-premise, self-checkout and mobile payment application that the company said enables restaurants to improve the customer … -
Penn Station thanking customers with free fries
As a special thank you to its loyal customers, Penn Station East Coast Subs is offering a free small order of its fresh-cut fries to anyone who dines in participating locations on April 24. Penn … -
5 ways to turn customer complaints into incremental sales
Complaints can represent an opportunity for QSRs and fast casuals to bake social media deeper into the fabric of their organization and become more nimble. -
Robeks deploys personalized, geo-targeted advertising platform
Robeks Premium Fruit Smoothies' 108 franchisees began using Silvercrest Advertising's Localized Media Automation Platform (LMAP) this week, with an objective of creating personalized, geo-targeted … -
Leaf launches POS tablet for limited-service restaurants
Limited-service restaurants now have a mobile point of sale unit designed specifically for them. Leaf, a provider of POS systems, business intelligence and customer loyalty platforms, has announced … -
May symposium will address omnichannel customer engagement technologies
The Digital Screenmedia Association will host a symposium to help business executives across foodservice, banking, retail and other industries better understand how to combine multiple technologies …1 comment -
'Global domination' driving CEO of Dickey's Barbecue
Roland Dickey Jr. has taken the barbecue chain from 20 to more than 300 units since taking over in 2004.- Cherryh Butler -
Cintas' Battle of the Bowls restroom competition is back
Cintas Corporation is now accepting nominations for its annual America's Best Restroom Contest, where the "Top 10 places to go—when you've got to go" are identified and then voted on by the …
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