To achieve strong results when running a marathon or building a loyalty program, you have to be patient, willing to stick to your plan and trust your training.

Away-from-home sandwich purchases are up because of consumer demand for lower prices, more variety, fresher and healthier items and flexible portions.

Since most foreign tourists won't have access to a PC during their trip, it's critical to offer mobile-based feedback mechanisms featuring short, multi-language surveys.

Cutting $500 a month in energy expenses adds adds an additional profit of $6,000 per annum.

Social hiring sites offer cheap, and sometimes free, opportunities to find candidates who have more extensive profiles that provide not only resumes, but a peek into personality as well.

Creating more connections with managers, employees and franchise owners who work with customers on a regular basis will inject new perspective into the innovation process.

Showcase your featured specials right on your homepage to draw first-time visitors in and build excitement around your limited-time offering.  

The Middle Eastern market is ripe for American fast casual brands.

Menu boards will help keep the brand's contemporary look.

The mobile customer wants to be an active participant in the experience and is a potential brand ambassador if you get the experience right.

Franchise agreements must be prepared, negotiated and reviewed by a specialist from where the restaurant will operate.

Industry experts debate the staying power of the restaurants on wheels.

Customers have changed in ways that will profoundly impact how you deal with them.

Employers can rely on E-Verify to help them comply with the law.

Legendary basketball coach John Wooden used to ingrain the fundamentals in his players' heads. He'd teach grown men how to tie their shoes before they'd even take the practice court. "The player who …

The brand's Middle East and India developer chats about the chain's international success.

The franchisee/franchisor relationship must be as serious as a marriage.

Total unit growth for the Top 100 restaurant chains was 1.8 percent in 2012, the highest since 2007.

Contrary to popular belief, two restaurateurs say it's not too expensive or difficult to franchise a concept that only serves locally sourced food.

In order to succeed internationally, American brands must learn to control their supply chain, choose the correct real estate and develop strong franchisees.