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Swine flu and restaurants: Tips for protecting your customers and staff
In the coming weeks, we'll know whether the current swine flu scare is a real pandemic or (hopefully) something much smaller. Either way, we are guaranteed to become a population with a heightened sense of germ-phobia and awareness, even if only for a short period of time.
 
In response to the epidemic, the National Restaurant Association has posted several news items on its Web site to help restaurant operators deal with the issue. The NRA offers these tips when it comes to communicating with employees how good hygiene practices are critical to preventing the spread of influenza as well as other potential illnesses.

Remind employees that their health and safety, as well as that of the customers, is your No. 1 priority.

  • Coordinate with your local health department on any actions that are being taken in your local community. Keep in close contact to be sure you are advised of any change in local status.
  • Repeat the basic steps of proper hygiene: Wash hands often. Cover mouth and nose when you sneeze or cough. Avoid touching your mouth, nose or eyes.
  • Inform employees of the symptoms of H1N1/swine flu: Fever, headaches, cough, chills, sore throat, fatigue, body aches and possible diarrhea and vomiting.
  • Suggest that if employees experience symptoms they believe are connected with the flu, they should see a health care provider who can direct appropriate action.
  • Be sure to have this information accessible and easily visible to all employees.
As the situation continues to develop, the NRA says it will update these communications guidelines accordingly. Media representative Annika Stensson said the association is in frequent communication with government agencies as well as their membership to provide up-to-date information. The NRA also has established a Web site that includes additional tips and information.

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No impact so far
 
Several fast casual executives have said operations have not been impacted thus far by the swine flu outbreak.
 
Linda Duke, founder and CEO of Duke Marketing, said her clients have not had any health issues related to swine flu; however, she prepared a swine flu press statement just in case.
 
While reports spread of Egyptss decision to slaughter nearly 300,000 pigs as a precaution, the United States' Secretary of Agriculture Tom Vilsack said in a statement that the U.S. pork supply was safe.
 
"There is no evidence or reports that U.S. swine have been infected with this virus. USDA is reminding its trading partners that U.S. pork and pork products are safe and there is no basis for restricting imports of commercially produced U.S. pork and pork products," he said. "This is not an animal health or food safety issue. This discovery of the H1N1 flu virus is in humans. Any trade restrictions would be inconsistent with World Organization for Animal Health (OIE) guidelines."

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