OrderCatcher unveils voice-recognition solution

OrderCatcher unveils voice-recognition solution
Tags: Communications, Curbside & Takeout, Professional Services
June 15, 2009

CORAL GABLES, Fla. — OrderCatcher, a provider of voice recognition software, has unveiled a voice recognition application for the automation of order-taking and delivery management.

In a recent test with a national pizza chain, the application took 40 percent of the restaurant's orders without any promotion or advertising. With promotion, the application can handle up to 90 percent of a restaurant's telephone orders, in English or Spanish, without human intervention, OrderCatcher officials said.

The application is completely customizable, allowing for the addition of daily specials as well as multi-menu item choices for the customer.