RedPrairie Corp., a productivity software provider, has announced the upcoming September 2009 release of its Workforce Management enhanced user interface, enabling greater efficiency and adoptability for its end users. The new release will allow the company's customers to implement the solution more quickly, reducing overall change management costs and enabling quicker return on investment.
The solution delivers on the same scalable platform that already supports many RedPrairie customers, with updates stemming from trends in usability, said Jon Lawrence, RedPrairie vice president of workforce management.
"In a customer survey we conducted recently, Workforce Management users provided tremendous insight into simplifying daily activities even further," Lawrence said. "In particular, our users supported dynamic, action-oriented navigation, extendable product functionality and an integrated experience in accessing other applications. These three features can improve efficiency in daily operations for both retail and hospitality companies."
Lawrence said that store and hospitality managers typically don't think about application functions in their daily activities. "They think in terms of actions that are required to operate the business. Our solution will further simplify the user experience, and enable critical operations activities to be identified and completed in minutes – sometimes even seconds – with a single click."
Feedback from RedPrairie's pre-release surveys about the enhanced solution has suggested that an even stronger focus on a simplified end-user experience enables managers at the site level to spend more time with their employees and customers. Such measures can lead to significant benefits, including increases in sales and customer retention, as well as a higher level of manager satisfaction, with more attention to policy over procedure.
