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People, Process and Technology: A layered approach to customer credit card security
August 25, 2009
Like everything else about the restaurant business, robust security begins with hiring the right people – from corporate personnel to store managers and employees – and, like other safety measures, ensuring there's proper due diligence in the hiring process and that the staff are trained and made aware of sound security practices.
Security measures are often inconvenient, and require participation from everyone. So once employed, and on a regular basis, provide security awareness training for all employees to sensitize them to your company policies, and the value of following security practices that are critical to keeping your business secure. Likewise, any contractors who work on your systems should be required to follow the same security policies as in your business.
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