Originally using BHI SecureConnect for firewall and Wi-Fi Hotspot services only, McAlister's Deli has re-evaluated its needs and is now implementing a customized PCI compliance solution from BHI SecureConnect in both its corporate and franchise restaurants.
"In the past, we set up our own Wi-Fi and firewall in the restaurants but it has become too much to manage," said Kerry Newell, senior manager of POS at McAlister's Corp.
By setting an example and getting corporate stores compliant first, the brand feels it will be better prepared to point franchisees in the right direction.
Having kicked off efforts in April with a PCI Awareness Month, McAlister's Deli hopes to continue momentum through the summer to educate and inform franchisees about PCI compliance. Recent communications include an e-mail campaign highlighting PCI information and promoting a PCI webinar hosted by BHI SecureConnect.
Despite these strides, misinformation surrounding the PCI Data Security Standard will be one of the biggest struggles for the brand. "Some franchisees truly believe that if their POS software is updated to the current version they are compliant," Newell said.
The PCI DSS is much more involved, however, and includes 216 requirements that must be achieved by owners.
