As Millennials are coming of age, restaurants must market a bit differently to reach these younger consumers. The group of young adults, those born between 1980 and 2000, have more expendable income than many other age groups and often spend that money eating out, said Jeff Fromm, executive vice president at Barkley in Kansas City, Mo., and co-author of "Marketing To Millennials: Reach The Largest and Most Influential Generation of Consumers Ever."
Motivating Millennials is easier than one might expect, Fromm said. These consumers simply want to create their own experiences and share what they did with their peers.
Story continues below...
Keep Guessing? No, locate the table quickly Locating a table quickly is vital to delivering a great customer experience every time. With Table Tracker, everyone knows where an order stands from start to finish. Customers get orders faster and the order process is efficient. Take the guess work out of finding tables with Table Tracker.
"If you give them something shareworthy, they're gonna spread the word about you, not because they love your brand but because of how it makes them feel about them. Shareworthy is all about 'me,'" he said.
Check out our interview with Fromm in NYC at the NRF's Big Show.
Wanna hear more from Fromm? He's keynoting at this year's Fast Casual Executive Summit Oct. 13-15 in New Orleans.
Read more about marketing.
Cover photo: Flickr
User Comments