Fazoli's, Sbarro CEOs to share how their brands went from 'turmoil to turnaround'

Fazoli's was in a major slump by the time Carl Howard took over as CEO in 2008. The chain that opened in 1988, in Lexington, Ky., had just closed 150 units, and it was Howard's job to steer it back on track.

And that he did; same-store sales growth at company-owned units in August marked the 25th straight month of increases, while franchisee-owned restaurants broke their record in July and experienced 26 months in a row of same-store sales growth in August.

During the Oct. 23rd panel at Fast Casual Executive Summit, "From Turmoil to Turnaround," Howard will share his turnaround strategy.

Jim Greco, CEO of Sbarro restaurants, will also discuss how his team is working to reinvent Sbarro after it filed for bankruptcy last year. His goal is to transform the brand's image from a shopping mall-based QSR to the "preeminent Italian fast casual brand," and he will share his strategy with attendees.

The panel also includes Mark Wayne of ANX Data Protection, who will discuss the increase in cyber criminals and what operators need to do to protect their customer data and their brands from these new cyber-hacker criminals.

"Unfortunately this is a subject that needs to be addressed," said Linda Duke, the session's moderator and 20-year restaurant marketing veteran. "I will be sharing some scary details from a fast casual chain that was recently hacked and how they were damaged and how they are trying to turn it around. It isn't a pretty story, but today's savvy operators must be prepared."

Duke, chief executive of Duke Marketing, has attended every Fast Casual Summit since its inception seven years ago, and is one of the founding members of the Fast Casual Industry Council, FCIC.

"I am truly excited that the Summit is coming to my native California this year," Duke said. "The Summit is a unique event where the young and upcoming fast casual concept leaders share information, and are really open. There really isn't any other segment of the restaurant industry that is so forthcoming, and creates a community for better food in better environments."

Read more about the summit, or register for the event by visiting Fast Casual Executive Summit.

Related Content

User Comments – Give us your opinion!
  • Alan Zoller
    40988596
    Why is Fazoli's cutting back on employee hours if they are doing so well? Is this another corporate attempt to fight Obamacare? I went to my local Fazoli's after lunch. Dirty dishes were still sitting on almost every table. The manager said he was short-handed because employee hours had been cut by corporate!
Products & Services

FireFly Point-of-Sale

http://global.networldalliance.com/new/images/products/4282.png

4282/FireFly-Point-of-Sale

Avocados Surge in Popularity: Infographic

http://global.networldalliance.com/new/images/products/6825.png

6825/Avocados-Surge-in-Popularity-Infographic

Philips Video Walls

http://global.networldalliance.com/new/images/products/4174.png

4174/Philips-Video-Walls

MP70 HD Media Player

http://global.networldalliance.com/new/images/products/5917.png

5917/MP70-HD-Media-Player

iiX Custom Points Program

http://global.networldalliance.com/new/images/products/custompoints.gif

1423/iiX-Custom-Points-Program

Moffat Turbofan 30D Series

http://global.networldalliance.com/new/images/products/6709.png

6709/Moffat-Turbofan-30D-Series

Total-Customer Service for Restaurants

http://global.networldalliance.com/new/images/products/6541.png

6541/Total-Customer-Service-for-Restaurants

Mobile & Online Ordering

http://global.networldalliance.com/new/images/products/5017.png

5017/Mobile-Online-Ordering

AV901HD 1x9 Component A/V Distribution Amplifier

http://global.networldalliance.com/new/images/products/4603.png

4603/AV901HD-1x9-Component-A-V-Distribution-Amplifier

LG 84WS70BS-B

http://global.networldalliance.com/new/images/products/6419.png

6419/LG-84WS70BS-B

Digital Menu Boards and ROI
Request Information From Suppliers
Save time looking for suppliers. Complete this form to submit a Request for Information to our entire network of partners.