Boston Market takes system revamp to Houston, Cleveland, Tampa

Boston Market takes system revamp to Houston, Cleveland, Tampa
Tags: Customer Service / Experience, Food & Beverage, Operations Management, Restaurant Design / Layout, Staffing & Training
October 19, 2010

Boston Market has announced its new service standards, design and menu updates next will roll out into the Houston, Cleveland and Tampa markets.

The company announced in early October that it would undergo a holistic revamp following the departure of its former CEO, F. Lane Cardwell.

Changes include upgrading to non-disposable plates and utensils; new sauces, sides and soups; interactive design enhancements such as carving stations; and elevated service standards, including dining room ambassadors and new training programs.

Reader Comments

Features

News

Blogs

User Comments

Photo Gallery

» View More Photos

Products & Services

» View More Products

&amp;lt;mce:script language="JavaScript1.1" _mce_src="http://ad.doubleclick.net/adj/N6103.290494.QSRWEB.COM/B5201076.3;abr=!ie;sz=300x250;ord=[timestamp]"&amp;gt; &amp;lt;/mce:script&amp;gt; &amp;lt;NOSCRIPT&amp;gt; &amp;lt;A href="http://ad.doubleclick.net/jump/N6103.290494.QSRWEB.COM/B5201076.3;abr=!ie4;abr=!ie5;sz=300x250;ord=[timestamp]?" _mce_href="http://ad.doubleclick.net/jump/N6103.290494.QSRWEB.COM/B5201076.3;abr=!ie4;abr=!ie5;sz=300x250;ord=[timestamp]"&amp;gt; &amp;lt;IMG src="http://ad.doubleclick.net/ad/N6103.290494.QSRWEB.COM/B5201076.3;abr=!ie4;abr=!ie5;sz=300x250;ord=[timestamp]?" _mce_src="http://ad.doubleclick.net/ad/N6103.290494.QSRWEB.COM/B5201076.3;abr=!ie4;abr=!ie5;sz=300x250;ord=[timestamp]" BORDER=0 WIDTH=300 HEIGHT=250 ALT="Advertisement"&amp;gt;&amp;lt;/A&amp;gt; &amp;lt;/NOSCRIPT&amp;gt;