Quiznos has announced the appointment of Greg MacDonald as CEO of Quiznos worldwide. MacDonald succeeds former CEO and Quiznos founder Rick Schaden, who will remain involved with the company as chairman of the board.
Schaden returned to the company in 2009 to lead its turnaround effort after two years of pursuing other opportunities. MacDonald was named Quiznos president also in 2009 and brings more than 12 years’ experience at the company, including his 2005-2009 service as president of Quiznos Canada. MacDonald began his career with Quiznos in 1998, holding senior positions in both development and marketing roles.
“Greg brings unparalleled brand and industry knowledge to this role as well as a targeted focus on company success through exemplary operations,” Schaden said in a company statement. “Greg has the support of Quiznos’ board, shareholders and franchise owners. We are confident in his ability to execute a sound strategy for even greater company success.”
MacDonald was the driving force behind The New Quiznos (TNQ) – a guest experience remodel and in-store refresh. The company recertified all managers and more than 80 percent of stores have incorporated TNQ into their locations.
MacDonald also has realigned the company’s development strategy for a stronger focus on exceptional operators with proven experience. He led the charge to reintroduce a company-store division to the chain, recruiting general managers with prior industry experience to operate corporate-owned locations, 70 of which have opened within the last six months.
“Quiznos is a great brand with excellent operators and a loyal customer following, and I am pleased to continue in the Quiznos tradition of outstanding ‘only-at-Quiznos’ taste, quality and service,” MacDonald said in a news release. “Our senior management team is freshly dedicated to driving even greater company success through operations, an elevated guest experience and innovative new products. In the coming weeks, we look forward to sharing 2011 plans to benefit Quiznos moving forward.”
