TimeManagement Corporation has signed an agreement with Panera Bread to license the TMx Enterprise 5 solution, a labor scheduling software product, after a comprehensive multi-site, 12-month pilot.
“The TMx pilot demonstrated an opportunity to manage labor in a way that improves customer experience, simplifies the scheduling process and provides employee convenience,” said Michael Kupstas, senior VP of Panera Bread. “Proper management of these factors will help free up our managers’ time and further improve cafe operations.”
TMx will provide an analytical method for developing and maintaining service labor guides by forecasting product mix by time interval and the calculation of labor effort per item. The key result from this is that each café’s optimal labor or guide hours are based on the product mix they are selling.
TMx also provides café metrics so multi-unit managers can identify strong and weak performers and obtain insights for what actions are needed to improve performance.
“We are well into final systems integration activities, enabling the expansion of pilot locations this fall, in preparation for full rollout to all company-owned bakery-cafes starting in 2011,” Kupstas said.
