Depending on the outcome of the healthcare debacle this way forward for restaurants is the Fuddrucker's, Sauce model of order and pay and expedited will drive the fast casual model into the higher end dining model, IMO.
I think consumers want less expense and the tipping model in this economy married to the HR problem that government mandateded healthcare and the increase in the minimum wage will drive this model of delivery in the future of the restaurant industry.
I'm working on a hybrid concept now as a consultant for a client in AZ that marries that delivery model to a separated by space with traditional cocktail waitresses.
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New report explores the ROI of self-service in restaurants
August 30, 2010
NetWorld Alliance, publishers of Fast Casual, QSR Web, Pizza Marketplace and other leading B2B online portals, announced the publication of its new report, "Maximizing ROI for Restaurants with Self-Service Solutions."
The exclusive report explores the real-world costs involved with implementing self-service in a foodservice environment, and compares that to the revenue increase that the technology can bring about.
Kiosks and self-service can positively impact restaurants in a number of ways, as spelled out in the report:
- Faster service
- Improved order accuracy
- Reduced food waste
- Increased revenue
- Enhanced customer satisfaction
- Reduced labor costs
The report also includes a number of case studies featuring restaurants, such as Subway and Sheetz, which have benefitted from their self-service deployments. It also touches on ways in which self-service can integrate with other hot trends of the moment, notably social media and mobile.
To purchase and download the report visit: http://www.networldalliance.com/inc/sdetail/8741.
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