0 Comments

Zagat has revealed the results of its latest survey, covering 97 major fast food chains and 39 full service chains as voted on by 6,518 ZAGAT.com diners. The survey respondents weighed in on everything from chicken and cheeseburgers to smoothies and seafood, separately rating each chain on the quality of its food, facilities and service using Zagat's 30-point scale.

"It's virtually impossible to live anywhere in America without having a fast food chain outlet in the neighborhood. We know that these chains play an important role in feeding our population. That's the reason why we undertook this survey and why we believe the results are so important," said Tim Zagat, CEO of Zagat Survey.

The survey results divided the chains into four categories: Large (up to 5,000 U.S. outlets), Mega (over 5,000), Full-Service (with table service), and Quick-Refreshment (focusing on beverages, ice cream and the like). The full survey results are available on www.ZAGAT.com/fastfood with the highlights following.

The results are as follows:

Best Value

  1. McDonald's
  2. Panera Bread
  3. Chipotle
  4. Taco Bell
  5. Chick-fil-A

Top Food

  • Mega Chain – Wendy’s
  • Large chain - In-N-Out Burger
  • Full Service - Bonefish Grill
  • Quick Refreshment - Ben & Jerry's

Top Healthy Options

  • Mega Chain – Subway
  • Large chain – Jason’s Deli
  • Full Service - Bonefish Grill
  • Quick Refreshment – Jamba Juice

Best Coffee

  • Starbucks
  • Dunkin' Donuts
  • McDonald's

Best Burger

  • Five Guys
  • In-N-Out Burger
  • Wendy's
  • Burger King
  • McDonald's

Best French Fries

  • McDonald's
  • Five Guys
  • In-N-Out Burger
  • Wendy's
  • Burger King

Best Milkshakes

  • Dairy Queen
  • Cold Stone
  • Sonic Drive-in
  • Chick-fil-A
  • Ben & Jerry's

Category Winners

  1. Best Fried Chicken: Kentucky Fried Chicken (KFC)
  2. Best Grilled Chicken: Chick-fil-A
  3. Best Fish: Long John Silver's
  4. Best Salads: Panera Bread
  5. Most Child-Friendly: McDonald's
 

 

 

Related Content

Reader Comments

Add a Comment

We welcome your thoughtful comments. All comments will display your real name.

Want to participate in the discussion?

Or log in for complete access.

  • Clear
  • Post
Be the first to post a comment for this story.
Products & Services

Kronos Time and Attendance

http://global.networldalliance.com/new/images/products/1855.png

1855/Kronos-Time-and-Attendance

Triple Take™ Dispenser

http://global.networldalliance.com/new/images/products/4888.png

4888/Triple-Take-Dispenser

Order Management

http://global.networldalliance.com/new/images/products/5019.png

5019/Order-Management

Interactive Kiosks

http://global.networldalliance.com/new/images/products/4758.png

4758/Interactive-Kiosks

The New Mark 9 Restaurant Environment

http://global.networldalliance.com/new/images/products/4240.png

4240/The-New-Mark-9-Restaurant-Environment

HotSchedules Team

http://global.networldalliance.com/new/images/products/4917.png

4917/HotSchedules-Team

Recipes

http://global.networldalliance.com/new/images/products/cubanmedianochepizza_100.jpg

1917/Recipes

Custom iPhone App

http://global.networldalliance.com/new/images/products/4983.png

4983/Custom-iPhone-App

Mobile Applications and Online Ordering

http://global.networldalliance.com/new/images/products/5017.png

5017/Mobile-Applications-and-Online-Ordering

NEXTEP POS

http://global.networldalliance.com/new/images/products/5009.png

5009/NEXTEP-POS

Fast Casual Executive Summit
Request Information From Suppliers
Save time looking for suppliers. Complete this form to submit a Request for Information to our entire network of partners.
Infographic: Top 12 Benefits of Digital Menu Boards