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Caribou Coffee said it has helped improve the customer experience at its 400 shops worldwide by implementing innovative IBM kiosk and point-of-sale (POS) technologies.
 
According to a news release, working with RDS Systems of Minneapolis, IBM has installed more than 900 SurePOS 500 point-of-sale systems and more than 100 IBM Anyplace Kiosk units at the Caribou locations, with plans to install 300 additional Anyplace Kiosk units by 2008. As a result, Caribou can be even more responsive to customer requests, handling even the most complex orders quickly, efficiently and accurately.

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