DALLAS — Long Range Systems has announced the launch of its Key Call electronic table-locator system, designed especially for fast casual concepts where servers deliver food to the table.
When a guest places an order at the counter, they're given an order "key." At that point, the order appears on the Key Call Status Screen on a display in the kitchen and a timer is started. The guest then inserts the "key" into the Key Call unit located at any table, and the unit transmits the table number to the Status Screen.
When the order is ready, the server or expediter checks the status screen for the table number. If orders take too long to deliver, the system will page a manager to let them know. For restaurants offering take-out service, the system also works with LRS guest pagers that flash when their food is ready to pickup.
The Key Call units operate on three AA batteries and have an average battery life of twelve months, depending on usage. The units are water resistant and there are enclosed spaces on both sides of the unit for printed inserts of the restaurant logo or advertisements. Key Call also is available with an optional Push-for-Service button that allows guests to page their waiter when they need refills, the check, etc.
