Subway, Chipotle gave best customer service in 2007

Subway, Chipotle gave best customer service in 2007
Tags: Customer Service / Experience, Fresh Mex, Industry Services, Operations Management, Sandwich
December 26, 2007

Fox Business: Subway, Chipotle Mexican Grill and Quiznos provided the best customer service among fast-food and fast-casual restaurants in 2007, according to the results of a survey released by Corporate Research International.

Each quarter, more than 2,500 respondents rated their perception of each business' customer service on a scale of 1-10, with 10 being the highest possible score. The scores from all four quarters in 2007 were averaged to determine this year's winners.

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